Grand Inn & Residence

Explore Grand Inn & Residence
8.8
Very Good
From 559 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

10.0

Service and Facilites

8.8

Traveler Reviews Grand Inn & Residence

Number of reviews per page
20
40
Top reviews
Peter
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff
Stan
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very quiet hotel, the furniture and rooms are a little dated but over all it was a perfect place to stay if you want quiet, clean and big enough for a small family
Shauna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was spacious, clean and well located for our needs.
Brittney
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was a good one night stay :) lots of room for 4 people.
Tyson
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I appreciated the offer to access to the partner hotel’s amenities, though we hadn’t planned to use them. There was a strong “febreze” odor throughout the first floor, giving the impression that something was being covered up? And the plumbing is really loud.
Joana
icon-with Pet
with Pet
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ants in the room I was put in (noticed one crawl in me day one, but thought nothing of it until day 2-3 when there were more) did get moved rooms thankfully, but seems every room the windows are never fully shut and the screens broken. Likely why there are ants. When I got moved rooms, for remainder of stay, no one came in to tidy up daily, when I had daily service in previous ant room.
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Derek
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice big rooms with a full kitchen and laundry.
Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It was a great stay! Clean and quiet!
Phil
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Pool was in another building outside of the hotel.
Lisa
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was amazing very clean, kids were abit scared to get out of the truck outside with some of the druggies hanging around the doors, thank god for underground parking. hotel was having issues with alot of their guests
Layne
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Building and rooms are a bit beat up and older. Hot water is set to a certain temperature and is more luke warm than hot.
Johann
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice hotel good rooms
Warren
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was excellent and parking was excellent. But no access to pool or a breakfast were disappointing for our kids.
Caitlin
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I have stayed at this hotel before and was told we could use the pool at the Delta. When checking in on this trip, we saw a group of girls leaving the lobby to go outside in the swim suits. I asked if there is a pool we can use. The clerk looked shifty eyed and said no. We later saw those girls outside and asked if they were allowed to use the Delta pool and they said yes. So it seems only some guests are allowed to go next door to use their pool. 2 ladies with 4 kids were not allowed to go though and were lied to. The elevator smelled like cigarette smoke constantly, the lobby had an overall weird smell and the sink in the ensuite would not drain. Overall the room itself was good and clean and the kids had a good stay, but the service was poor considering we watched other people go use the pool at the same moment I asked if there was a pool we could use. There was also very little parking available.
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Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Clean room. Great staff. Easy check in
Kerry
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

the room was exactly what i was expecting, and was clean and quiet.
Vicky
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We checked in at 12pm, which I told them we would have a late check in. Guy at front was not polite, room was as nice but there was a banging in the roof ALL night. I called the front desk and no one answered then I told the lady the next morning at check out that we didn’t get any sleep at all and she didn’t care at all
Lisa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was absolutely amazing. Lots of room for the kids to relax and hang out with their friends while we were down for our hockey tournament. The only thing I would change is, I didn’t know there wasn’t breakfast and I was not told by any of the staff or the front desk that we could go over to the Delta for a buffet. I found out the morning we were leaving and it was already too late.
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Jason
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great room for a family
Lina
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Awesome To have indoor underground parking!! In the winter that is awesome!!
Number of reviews per page
20
40

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