Aer Hotel Malpensa

Explore Aer Hotel Malpensa
7.8
Pleasant
From 596 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

7.0

Service and Facilites

8.2

Traveler Reviews Aer Hotel Malpensa

Number of reviews per page
20
40
Top reviews
Luis Arthur
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bear in mind this is a hotel that serves pretty much h if you need to stay near the airport. Although staff was ok, room is pretty basic. A/C is very simple, shower is very bad. The elevator broke the night we stayed there and they even needed to call firefighters to rescue someone trapped inside. If you goal is cost benefit, go for it.
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Jennifer
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Location did not feel safe, food was left out in breakfast area, room was clean but very old
Doris
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel accommodations are fine, however they need to communicate better with their customers. I did not have phone service to call the hotel shuttle for a pickup from the airport. I was given the hotel’s email address to request shuttle service. They never replied to my email. We ended up taking a taxi to the hotel for 50 euro. When we checked in, we were not told that we needed a reservation to have the breakfast buffet the next morning. The manager was kind enough to serve us a coffee and cornetto.
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RODOLFO
icon-with Friends
with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not expensive Just an I expensive place to sleep
Donna
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Shuttle service is very efficient. Very affordable.
Yasmin A
icon-with Pet
with Pet
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast menu had low quality choices, shower was very small, cheap curtains keep touching my skin while trying to shower and the water from the sink was draining super slow. When leaving the hotel, the driver didn’t even try helping me load my 5 suitcase I had or dismount at the airport and when he was pulling out of the hotel parking lot we almost had an accident with an upcoming vehicle on the road. Definitely not coming back and not recommended.
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Mark
icon-
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The airport shuttle picked me up on time and was well marked. The 20 minute ride was through an attractive countryside with a fabulous mountain range backdrop. The exterior of the hotel property needs some work but the interior looked recently renovated. Check in was quick and efficient. On my way to my room and entering my room backed up my thinking the property was recently renovated. The room was large with french doors that opened to let in fresh air. The bathroom was super clean and spacious with a large shower. The hotel restaurant opened at 7:30 pm. The menu was Italian fare. I ordered eggplant parmigiana (probably the best I had ever had) and a mixed green salad with a glass of red wine; all for 20 Euros. I slept well and then enjoyed a typical European buffet breakfast with hard boiled eggs, an array of hams, salamis, and cheeses along with breads and pastries. The shuttle to the airport was timely and efficient. I will most definitely do this hotel again when I return to Milan.
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Xavier
icon-Family
Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great staff y Clean room
Delta
icon-
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Filthy, unhelpful, grumpy staff.
Sergio Humberto
icon-with Partner
with Partner
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This hotel is only good for sleeping if you arrive at night before 11 pm because it has free transportation to the hotel. Getting out is a big problem because the buses that pass in front only run every two hours and you have to pay €10 in cash for the fare, which goes all the way to the airport, and then you have to pay another fare to get to the city center. If you rent a car, it's a good option.
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Elena
icon-
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Airport shuttle was not available. Staff was rude. Room had no WiFi.
Derek
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Parking easy outside, Breakfast had a reasonable selection. Staff very friendly and helpful.
Damilola
icon-
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The staff was nice and I appreciated the airport pickup and drop off
Iain
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The hotel is in need of drastic update, it’s also quite far from MXP approx 16km. Breakfast was basic but actually quite tasty.
Eileen
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

From the airport I called the hotel for the airport shuttle, there was no answer. I sent a message on the messaging there was no answer I called hotels.com and they got no answer. My cousin and I were stranded at the airport until we could find other arrangements with no help to hotels.com
Alberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Ok
GOLDA
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Need to upgrade the rooms and the place itself .
Cristina
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Airport shuttle only works in the morning so if your flight is in the evening this is not a good option.
Raymond
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

good, clean rooms. Free shuttle from/to the airport was very nice.
Otello
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent
Number of reviews per page
20
40

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