9.4
Exceptional
From 49 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.4

Traveler Reviews Box art hotel

Number of reviews per page
20
40
Top reviews
Muiris
icon-with Partner
with Partner
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

We only stayed one night. Pool area was lovely.. rooms were nice and comfortable.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Amazing! Todos los detalles estaban pensados para hacer que fuera una estancia perfecta.
Cristian
icon-with Partner
with Partner
10.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

The hotel is extremely nice, as it appears from the photo but for me the service was just incredible. Everyone in the team is incredibly nice and well trained - we felt very special throughout our stay. Gracias Pilar and team - I can’t wait to be back
Leah
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

The owners were amazingly friendly and the restaurant is fantastic!
Verified traveler
10.0
/10
Reviewed 460 week(s) ago

Expedia Group verified review

We just had the most wonderful time at this hotel. The staff, food and ambiance were all top notch. From the moment we arrived the owners and staff made us feel at home and welcomed us with open arms. I loved our room and grounds of the hotel are really lovely. Highly recommended. I would love to go back for a long weekend again.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

We were looking for a relaxing retreat after 5 days in Madrid's city - and a lifetime in NYC. We found an attentive staff at Box Art Hotel, a cozy, boutique with artsy aspirations. There was plenty of room for relaxing in our sun filled hotel room with beautiful, arched windows that gave us tree-top views. A small library with Spanish art books, DVDs and music was fun to browse, and the breakfast of fruits, toasts, cheese and cured meats was generous and delicious. The hotel facilities are pretty basic - pool and garden - but they find others to provide taxis, horseback riding, massages and anything else you need for a relaxing getaway from chaotic city life. I was able to practice my Spanish quite a bit. Some staff members understand/speak English but when I told them I wanted to speak Spanish only - they answered all of my translation questions ("what's the difference between jugo and zuma?"). Go if you want an immersive experience in a romantic, cozy, relaxing hotel.
Read More
MARIE SOL
icon-with Partner
with Partner
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Absolutamente todo es maravilloso...
Patrick
icon-with Partner
with Partner
8.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Personnel serviable, les communs très sympas, le petit-déjeuner exceptionnel, mais la chambre beaucoup trop petite et pas pratique.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 225 week(s) ago

Hotels.com verified review

Amazingly beautiful hotel with the best staff and service. The suite has a breathtaking view, breakfast is good and staff very friendly and helpful. The restaurant is top notch!
Beatriz
icon-with Partner
with Partner
10.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Estancia fabulosa y trato fenomenal. Instalaciones perfectamente conservadas, muy bien decoradas y en muy buen entorno.
MARIA
icon-with Partner
with Partner
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

Todo fenomenal. Muy amables, el hotel, que es un palacete del s. XIX, es una monada, bien conservado y con apropiada decoración. La habitación que nos tocó era pequeña, pero la cama y almohadas muy cómodas!!! Hotel ideal para una o dos noches!!!
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

Puedo decir que el hotel ha superado mis expectativas, un hotel pequeñito, de trato cercano, con un personal super amable y el hotel en si muy cuco....todo lujo de detalles. Hemos salido encantados!!
Mario
icon-with Partner
with Partner
10.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Excelente, el trato del personal maravilloso, cenamos en el restaurante del hotel (Koma) y fue una gran sorpresa, buenísimo. Un 10
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 283 week(s) ago

Expedia Group verified review

Magnifico hotel. El masaje es mejorable. En terminos generales, muy buena estancia.
Mónica
icon-with Partner
with Partner
6.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

El trato del personal muy bueno. El desayuno que escogimos junto a la estancia bastante abundante y de calidad. Estuvimos cenando en el restaurante Koma y también delicioso. Pero en contra, la habitación no nos convenció demasiado. Sinceramente creo debería estar algo más cuidado, sobre todo la zona de la ducha y baño
claudio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 292 week(s) ago

Expedia Group verified review

las instalaciones son estupendas y el personal es encantador y muy servicial
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Es como lo muestran en más fotos. Un entorno muy agradable y bonito
JUAN JOSE
icon-with Partner
with Partner
8.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

El baño era lo más incómodo, en la zona del lavabo sólo entra 1 persona y si vas con pareja, uno se tiene que esperar a que acabe el otro, era muy estrecho
Alicia
icon-with Partner
with Partner
8.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Las personas que prestan servicio en el hotel son súper atentas y agradables. Las zonas comunes están muy cuidadas y pensadas con mimo para la armonía y descanso. Por contra, para el precio que se paga, la cama de la habitación es pequeña (nos alojamos en una superior), pero el mayor defecto, por supuesto, el baño... se sale agua de la ducha que acaba mojando el suelo de la habitación, además del ruido que hace hasta la propia taza del wc cuando te sientas porque se mueve, el exterior al ser de contrachapado, se está pudriendo por la humedad... La insonorización no es muy buena, lo salva que el público que se aloja es respetuoso, pero se oye hasta el timbre de la puerta desde la habitación, la cosa buena que tiene, es que te despierta el cantar de los pájaros por la mañana, que es muy agradable. Son deficiencias importantes dado el precio de la estancia, no esperas algo así cuando una noche supera los 150€. El desayuno correcto, te sirven en mesa, todo casero y lo mejor: el restaurante: la comida de 10 y el ambiente muy acogedor, para repetir en éste aspecto.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Una decoración cuidada, con mucho diseño y un trato excelente. Dentro del hotel tienen un restaurante que es una joya lo que le hace un sitio muy completo.
Number of reviews per page
20
40

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: Room 5008, 5th Floor, 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved