Overall Ratings & Reviews Sai Gon Hub Hostel

The owner is very enthusiastic. My group came home late and checked out, but she still let us leave our luggage at the hotel until evening.

We had a great time staying there! It was accessible to many great parts of district 1 such as the ben tahn market. You won't be hungry because there were a wide array of selection where to eat in every corner. I will definitely stay again here when I come back

A little bit hard to find the hotel but that's ok. Nice place but I got the 5th floor and no lift so I found it hard to drag my luggage up stair. Good breakfast. Thank you

Receptionist Very good information Room available

Everything is satisfying, we will come back again.

Its close from airport, and near a lot of cafe and restaurant. The staff is so friendly and nice, Breakfast also delicious I will come back again someday

On the web for giving the option is checked in at 6pm tonight and check out at 6pm the next night. I also called the hotel to confirm and the receptionist agreed. However, it was only 12:00 am the next day the hotel staff automatically moved all the belongings to the lobby for reasons of checking out 12 o'clock as the hotel regulations. It is not to mention that after paying and checking in, the staff will tell you that the room should be automatically upgraded to the room and ask for an additional 100,000vnd. It's really frustrating because of this problem and will never book online again.

Nice room, clean, right downtown can be very convenient to travel

The girl In the reception is so friendly! The place is amazing.

Easy to locate, great location. It was just our room was in 5th floor and need to climb all the way up with backpack. At first the door was pretty hard to lock but after that, no issue at all. The staff forgot to change the towel. The first towels in the room was a bit wet. However no issue after we called and asked for change.

the room is good! you can't say anything bad they treat us good all the way!

Place was great. District 1 near to everything breakfast is good. Receptionist is helpful.

There is this very kind lady who received me. She like goes the extra mile to explain the surrounding eateries, where to get groceries, etc. And when I checked out and it was raining, she sheltered me all the way. And ran out into the rain to try to get a taxi for me. I ask you dear reader, if this is not exceptional service, I really don't know what is.

Service is not good staff is not flexible

Hotels, both buildings and facilities, are what we expected. However, when checking in we were given a room at another hotel located opposite the blue river. When delivering to the hotel opposite, the hotel clerk said that the hotel was the same, in fact, the name of the hotel and the room was clearly different from the one we booked. We complain because it doesn't match the photos listed. When urged to show the room that was supposed to be, the officer just said that their room was up. This is very unacceptable considering we had booked 2 months before, even arrived at the hotel before the check-in time to leave the backpack so we could walk first. The clerk can only promise the room will be available the next day. I see, this practice is very common in the area, because I see, the officers escorted some guests to another hotel.

The location is great. The owners of the place is also helpful and speak good english. The places that they recommend are indeed good, after I tried going randomly to other places. The room is clean and simple.

The only reason why I choose this hotel is the kindness of the staffs. They are incredibly nice. The room is old and the breakfast was so so.

It was a great stay, but the bathroom was a bit dirty.

Pros: Staffs are all friendly and excellent wifi!😉 Cons: No lift. We are on the 4th floor 😓

The receptionists are very helpful and approachable. They provided our request to move our room to a lower floor since my mother was having a hard time going up and down the stairs. They were very accommodating! They even helped us book different tours around the city. It feels like the hotel is a one-stop shop because the staff prepares everything for us! Keep it up guys!