I was visiting Capri for the first time and booked La Scalinatella upon receiving a generous offer and couldn't be more pleased with the entire experience. Service: Having stayed at countless hotels as a former consultant, I can honestly say I've never experienced service this exceptional as a regular, first-time guest. The staff-to-guest ratio felt like 3:1 - there was always someone ready to help, and their attention to detail was remarkable. Accommodations: Mr. Morgano graciously upgraded us to a suite, which was absolutely beautiful. The space was incredibly generous with two full bathrooms and spectacular ocean views that made every moment special. Breakfast: The breakfast service was excellent, particularly because they focus on fresh, made-to-order main dishes rather than a wasteful buffet setup. Everything felt thoughtfully prepared. Setting: It's hard to capture just how stunning this property is - the views and overall atmosphere truly make you feel like you've escaped to another world. Fair warning: it's quite a climb up, so it might be challenging for those with mobility concerns, but we found the location perfect. My only minor complaint would be the absence of in-room irons or steamers. Having to use a special pressing service that takes over an hour is inconvenient, especially during summer visits when you're dealing with lots of linens. I'll absolutely return to Scalinatella and will be recommending it enthusiastically to friends and family!

Hotel La Scalinatella is a true gem in Capri. Impeccable service, elegant and peaceful atmosphere. We stayed in one of the newly renovated rooms — beautifully decorated, comfortable, and with a spectacular view. The location is excellent: close to the town center but away from the crowds. Delicious breakfast and attentive service at all times. An unforgettable experience. Highly recommended!

Room was great, fantastic view, very comfortable and in a good location, just a short walk to the center of town, but very quiet. We had dinner in the restaurant and it was one of the most memorable restaurant experiences I have had in a long time. Food was excellent, view was spectacular and service was amazing, especially Susanna, who was our waitress and was absolutely perfect in every way. Excellent service without being intrusive.

Look no further if you’re looking for a next level 5 star experience. Luigi and the entire team here at Scalinatella are here to make sure you are taken care of during your stay here in Capri. Hospitality at its finest if you’re staying here definitely have them help you plan and reserve your dining or any excursions you would like to experience. It’s a perfect location on the island as well.

Staying here now the hotel is very beautiful with amazing views and a chic design. The pool chairs are comfortable and nice. The staff is very welcoming at the upper part of the hotel /breakfast area and front desk. Shout out to the amazing Marco and Giovanni - the best!! The service at the pool area could be better. Our particular room seemed to be updated and is very nice, although some weird quirks (ie the do not disturb doesn’t work, small shower, fan doesn’t work and steams). But lots of closet space, great balcony with seating table and lounge chairs. The bed was super comfortable as well. But the off putting part of our stay so far: my husband asked for an iron and we were told that they have a service to press clothes and couldn’t provide us with one ourselves so basically any time we want an article of clothing ironed it’s €10.