Overall Ratings & Reviews Hyatt Place Columbus

We hadn’t stayed at a Hyatt Place for awhile but it was rated highest at this location so we thought we’d give it a try. While the room was quite nice, (but something gross looking splattered on the lamp) the bed was uncomfortable and the bathroom needs repair. The room just looked like it wasn’t cleaned properly.

The staff are always nice and helpful. The breakfast is great. My favorite place to stay in Columbus when I visit my son and his family.

Every employee was very accommodating especially Angel at check in and during our stay. Angel personalizes with us every time we stay!

Staff was friendly and offered assistance when needed. Overall, great stay

Very nice and clean and staff were very nice

This is my favorite place to stay in Columbus. If their price is too high I do go to another hotel but I do try to look at this one first. My son has been stationed at Columbus AFB for 3 years now so we come to visit often

The entire staff here is polite and helpful in way that is original other than scripted which gave a feeling of home!

The bathroom was FILTHY! There is hair in the sink and shower and dried on pee on the toilet. The inside of the drawers are dirty and the hanging closet is musty/moldy. Also, they do not have hypoallergenic pillows. They are all feather. How do you make allowances for those with allergies? The front desk lady on afternoon shift was rude at check in and rude when I asked for a non feather pillow (which they don't have). Bed mattresses are very hard. We won't stay here again.

Nice place to stay. Very friendly staff.

The room was clean and well appointed. The included breakfast was very good. The entire staff was very nice.

Everything

The staff was exceptional across the board. Check in Bar Breakfast

Enjoyed my stay here. Extremely nice staff. Lovely hotel.

I have stayed at this hotel twice in two months. During our first stay the staff attempted to put us in a single King when our reservation was for two queen due to us traveling with children. When we requested the correct room we were told they were fully booked and could not accommodate. Thankfully, they were able to find a room that was available on the first floor. This was after a day of travel and close to midnight with our kids. Our second stay was no better.

Love the lobby sitting area. Spacious and quiet. Ideal for small family gathering.

All the staff was very kind. The hotel was comfortable and safe and we will stay again!

It was a short stay and was ok. Beds not comfortable and under maintained

They had a real problem in checking people in after 3 PM. Many people had to wait two hours for the room to be available. Showers floor was moldy and cracked tile. All that said, the rest of room was perfect and the staff was great.

Facilities are always clean and staff is amazing!

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