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Traveler Reviews Elite Suites Patong
Number of reviews per page
20
20
40
40
Customer reviews
mr
muhammad r.
Leisure
9.1
/10
Reviewed 1 day(s) ago
The rooms are very nice and clean. The hotel has a very pleasant atmosphere and a very strategic location.
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AP
Alan P.
Leisure
9.7
/10
Reviewed 8 week(s) ago
The location is pretty decent, just enough away from the loud night life, although can still hear a bit of traffic throughout the night. Service and staff was excellent. Rooms were a great size with plenty of space. Balcony was a little small with AC out there but that's ok. Money exchange machine in lobby along with ATM was handy. All in all good value hotel.
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Oratai R.
Leisure
8.4
/10
Reviewed 81 week(s) ago
The room is spacious, clean and very comfortable.
But the customer next door is not cute at all. Very loud, making it impossible to sleep from midnight to 4 am.
The next day, Mr. David (GM) was upgraded to another room which was very good, quiet and peaceful, making it very comfortable to sleep. Thank you very much, Mr. David.
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1 people find it helpful
Accommodation's Reply
21 Nov 2024
Dear Ms. Oratai,
Thank you for your valuable feedback regarding your stay at Bauman Residence. We are glad that you enjoyed our clean and comfortable room.
For the noise issue, we apologize for the inconvenience and are happy to have the opportunity to assist you in upgrading to a quieter room so that you can rest comfortably.
Your compliments on our service are a great encouragement for our team, and we will continue to improve our services to create a wonderful experience for all our guests.
We sincerely hope to have the opportunity to welcome you again in the near future.
With respect
Asman Lateh (David)
General Manager
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Bk
Benz k.
Leisure
10.0
/10
Reviewed 81 week(s) ago
Very good, good service, if you get lost, they will take you there. The counter staff is nice and friendly, and speaks politely.
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1 people find it helpful
Accommodation's Reply
21 Nov 2024
Dear Mr. Benz K.,
Thank you for your 10/10 rating and your warm compliments about your stay at Bauman Residence. We are delighted to hear that you were impressed with our team's service, especially the attentiveness and great care from our staff.
Your compliments are a great encouragement for all our team members and we hope to have the opportunity to welcome you again in the near future.
With respect
Asman Lateh (David)
General Manager
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P***t
9.4
/10
Reviewed 104 week(s) ago
The room is very big and has all the equipment. The TV is not clear on any of the channels.
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Accommodation's Reply
05 Jul 2025
Dear Valued Guest,
Thank you very much for your valuable review score and comments.
We are delighted that you are impressed with our spacious room and complete facilities. For your comments on the TV signal, we would like to clarify that we use cable TV. If you find that the signal is unclear during your stay, we apologize for the inconvenience. If we are notified during your stay, our team will immediately fix it.
Your comments will be forwarded to our technician team for further inspection and improvement.
We sincerely hope to welcome you back in the near future.
Best regards,
Elite Suites Patong Team
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JK
JITENDRA K.
Business
9.6
/10
Reviewed 104 week(s) ago
Clean and spacious room, friendly front office staff, a good swimming pool and gym.
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Accommodation's Reply
05 Jul 2025
Dear Mr. Jitendra K.,
Thank you very much for your excellent rating and thoughtful feedback.
We’re delighted to hear that you enjoyed the clean and spacious room, found our Front Office team friendly, and appreciated our swimming pool and gym facilities. Your kind words are truly encouraging and have been shared with our team to keep up the great work.
It was a pleasure having you with us during your business trip, and we hope to welcome you back again for another enjoyable stay in the near future.
Warm regards,
Elite Suites Patong Management Team
Dear Nalin NgaFa,
Thank you for your lovely review and comments. We are delighted that you enjoyed our comfortable room, spacious bathroom and large swimming pool, which were perfect for a relaxing stay.
We look forward to welcoming you back soon to provide you with an even more memorable experience.
Best regards,
Elite Suites Patong Team
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TV
Truong V. L.
9.7
/10
Reviewed 156 week(s) ago
Clean hotel. Friendly employee. Location right near the center of Patong. You can walk to nearby attractions. If you like to eat at night, you should choose this location.
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NH
Nguyen H. L. (. H.
5.6
/10
Reviewed 170 week(s) ago
The buffet breakfast is cold, the room is old and smelly, almost staffs are not enthusiastic and some don't speak English. Swimming pool is big
1 people find it helpful
bp
bancha p.
5.7
/10
Reviewed 172 week(s) ago
Love working, arguing with customers.
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4 people find it helpful
Benny
6.1
/10
Reviewed 178 week(s) ago
The room is clean and big, but the receptionist is unfriendly, very unfriendly. Not recommendedat all.
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Accommodation's Reply
11 Jan 2023
Thank you for using the service and we will take your feedback to improve further.
SB
Sunisa B.
10.0
/10
Reviewed 190 week(s) ago
Come back to stay for the 2nd time because the first impression of the service come back this time welcomed by the owner Including the staff in front of the counter, very good, taking care of the family I would like to encourage you to go through this economic crisis well. And will definitely go back to stay the 3rd time. In the room, clean, brand new, swimming pool is very beautiful. Suitable for all ages
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Accommodation's Reply
08 Nov 2022
Dear Sunisa,
The hotel would like to thank you for trusting us to choose our hotel for this service. We look forward to serving you in your next vacation forever.
Every feedback will be used by the hotel to develop and improve. Keep giving our service even better and thank you for coming here.
Best regards
Miss Narisa Tapang
sales manager
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P
Pannisa
10.0
/10
Reviewed 325 week(s) ago
The room is spacious, clean, very good, the staff is very good service, near the beach, the swimming pool at the hotel is ok, everything is ok.
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Tippawan T.
Business
9.7
/10
Reviewed 325 week(s) ago
The hotel is beautiful, clean and the staff are nice. Good interpersonal relations
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1 people find it helpful
c
conny
Romantic
9.4
/10
Reviewed 325 week(s) ago
Many comfortable hotel places to eat.
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Duong X. H.
Family
9.6
/10
Reviewed 328 week(s) ago
This hotel is suitable for family vacations, with seniors and babies. again located on the main road of the patong and very quiet.
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Accommodation's Reply
29 Feb 2020
Dear Xuan Hong
On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again.
Yours most faithfully,
The Management
Duong X. H.
Family
9.4
/10
Reviewed 329 week(s) ago
This hotel is located near the beginning of the alley of the main road patong. Where to go from this road. suitable for the family. We recommend the deluxe room. bad food. Selling tours is quite good, they print the price, then when I ask, I halve the price and I would like to discount more successfully. the price is not much klook I rented for 200B / car. The boss is quite cool but the deal is good.
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1 people find it helpful
Accommodation's Reply
29 Feb 2020
Dear Valued Guest,
On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again.
Yours most faithfully,
The Management
s
selly
Romantic
9.7
/10
Reviewed 333 week(s) ago
The hotel is luxurious, the rooms are spacious, the service is okay, the staff is very good.
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2 people find it helpful
Accommodation's Reply
25 Jan 2020
Thank you for stay with us we look forward to greeting you again next vacation .
Best Regards.
RP
Rujira P.
8.4
/10
Reviewed 333 week(s) ago
The other services are all good, but the breakfast is about to finish very quickly. Some things are filling up and then no more. Size, come down to eat during 8-9am
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3 people find it helpful
Accommodation's Reply
25 Jan 2020
Thank you for your comment. Sincerely hope that the hotel will have the opportunity to serve women again.
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RT
Rochanawati T.
Family
7.9
/10
Reviewed 333 week(s) ago
The room is ok, AC work well, hot water work well. It would be nice if they improve their breakfast food. It was very basic.
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Accommodation's Reply
18 Jan 2020
Dear Rochanawati
On behalf Bauman Residence !!
We would like thank you very much for choose stay with us I hope your travel next vacation we look forward welcoming you again.
With warmest personal regards,
Kedsarin Ratchakhom
Executive Residence Manager