All ok ,but the furniture in the terraza was dirty
Diana
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Excelente ubicación y el personal fue amable.
Mark
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Wonderful staff and a spacious clean room
Deirdre
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel was great. The location can’t be beat. Beautiful room, comfy beds. Great service. I used the gym daily. I only went on the terrace the last day, but I wish I had gone sooner. It is huge and has great views. I would recommend the hotel to anyone going to Mexico City.
Steven
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Yes, very clean & comfortable
Rodrigo
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
My to go place when I'm in Mexico City. Unbeatable location, and they have the friendliest staff ever. Kudos to Andrea, Brian and Luis for always making me feel welcomed.
Mariana
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The location and hotel itself are nice (the black out curtains don’t work fyi). What makes this a 3 star review is that we they didn't clean our room for 2 days straight. First day we just let it go. Second day I messaged the staff through WhatsApp asking for them to make sure they did housekeeping. They assured me they would between the hours of 3pm-5pm (which felt a little odd cause I’ve never seen housekeeping work that late). When we got back to the hotel at 7pm our room had not been cleaned. When I approached them about this they apologized and said they weren’t aware of the situation (I showed them the messages). Then they said I should keep the door tag that says housekeeping on at all times annd I was like “it’s been on for the better part of 48 hours”. I had to ask for clean towels (ours were still wet) and toilet paper. I just think if you’re charging $200 usd a night and advertise housekeeping it should be done. I told them I wanted to speak to a manager and they assured me I could the following day during check out and that never happened. They gave me late check out as a courtesy (which they charge 400 Mexican pesos, like $23 usd) which is the least they could have done.
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Rodney
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Clean attractive property and pleasant staff.
Erica Lynn
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was super clean, staff was friendly, my only complaint was the bed was a bit uncomfortable because it was a spring mattress but everything else was great!
Jorge
Business
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The room is so comfortable, and clean
Barbara
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Housekeeping was flexible and responsive
John
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wow - a great location, a fantastic room and a decent value. Highly recommended. Super nice. Diana and Bryan were super nice and super helpful. Definitely eat at Antolina less than a block away! And the patties and lattes from the little bakery almost next door (no - not the Starbucks) were exceptional. Five stars for sure!
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Meredith
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Fantastic location, super easy/efficient check in process, very helpful and friendly staff, and all amenities were great! Thanks for the great stay! 10/10 - would stay again. :)
Suzanne
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great hotel. Modern, extremely clean. A great amount of space, lovely rooftop terrace and great location. IT was so nice to stay here after our dumpy VRBO. When I come back to Mexico City, I will stay here again!
Daniel
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent, courteous staff. Very clean room and fantastic location.
Michael
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Perfect boutique hotel in Condesa neighborhood. Friendly staff, extremely clean, walkable to many restaurants and parks. Highly recommended!
Elizabeth Aida
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent location. Excellent front desk service 24/7 Brian Brenda and another gentleman , thank you.
Thomas
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
This was our second stay and we are very pleased. The room was spotless and the staff couldn’t be any more friendly and accepting. We will return again.
Thank you
Joseph
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
This is a very spacious and clean hotel with gracious staff in a great location
Danica
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff was amazing, very nice and very fast and responding to our requests. Diana and Bryan especially! Will definetly stay again, nice and quiet neighborhood :)