Three Valley Lake Chateau

Explore Three Valley Lake Chateau
8.8
Very Good
From 1,444 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

9.2

Traveler Reviews Three Valley Lake Chateau

Number of reviews per page
20
40
Top reviews
XIAOXIN
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good
Brian
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms are clean and staff were excellent. It is an older property but very well maintained.
Rick
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing place and nice view.
Leonardo
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is awesome and steeped in history. However, the food was a bit of a letdown. The carbonara was bland, and the chicken seemed a bit old.
Michael
icon-with Pet
with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent stay at Three Valley Gap, super friendly staff and very helpful. They are also dog friendly which was very important to use.
Donald
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very little and poor reception on TV. No WiFi available in rooms. King bed was in rough shape—. Very soft and uncomfortable. Found it hard on our backs
Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the ghost town, and found the building itself intetesting. As a kid i would have loved all the different passage ways. Staff was extremely friendly and helpful. Gardens need some TLC, but can certainly see potential, it was early in the season as well. Room was clean, though there were many items that were not well maintained, the screen door to the balcony had no handle, and the door itself could use some lubricant. Be prepared for quite a lot of traffic noise as the highway is right out front. Middle of the night it is not too bad, i wore earplugs. Food was OK, diner style, maybe a bit pricey for what you get. Very poor tv quality, tried to watch the hockey game and it was so blurry it was hard on the eyes. I understand it is a family run hotel, and that they are seasonal, but starlink is now available, should have better TV, and internet access. It was cool at night so leaving the window opened made it comfortable, not sure what it would be like in mid july with no AC Overall, happy we visited, stayed two nights, 1 is likely enough.
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Jeffrey
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super cool hotel.
Serina
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

If you have small children that love the pool, bring a life jacket or floating arms. We didn’t and our daughter loves water but because its so deep at the start she couldn’t enjoy it. Don’t underestimate the restaurant either, the food is amazing and portions are a perfect size. No waste on my plate and even had home made pie!!!
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Emily
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff. Accommodation was very outdated but generally clean. No mattress protectors which was unusual. It’s definitely a road side attraction that’s an artifact of its time. That said was in a beautiful setting. Has potential if the right team came in and gave it a proper facelift.
LOUISE
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always a pleasure to stay here. It's quirky layout, historical presence and beautiful grounds make this a wonderful stop and stay for all ages.
Romano
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful views overlooking the lake and mountains. Lots of parking, rooms are clean but are 'tired' looking. Staff were very helpful.
Meagan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great time here! Hotel is fun to explore and the ghost town was amazing. Food at the restaurant was good, maybe could have a bit more variety but other than that we will be back.
Thomas
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Frozen burger patties.Bottled Caesar dressing ( so easy to make fresh) Not impressed with the restaurant at all. Unfortunately there is nowhere else to eat. Hotel is very tired and rooms need to be renovated. Stayed for one night as we always wanted check it out. Extremely disappointing Not worth the stop 👎
Lisa
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very professional and friendly. The room was clean but the hallway rugs needed to be updated. The sheets were beige would have preferred white. Enjoyed the ping pong and pool table. Really enjoyed the walk thru the ghost town, very interesting, lots of antiques and well maintained.
Charlen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very cool place to stay!
Jennie
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is our second time staying at the resort. My kids love it so much! It’s outdated, but still so fun to stay at. Rooms are clean and so is the rest of the resort. Staff are friendly and welcoming!
anna
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel with a ghost town next door.Clean swimming pool and jacuzzi Would like to come back
Vidhi
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property itself and the views were beautiful, and we truly enjoyed that part of our stay. However, the overall guest experience was disappointing due to the attitude and lack of accommodation from the staff. One incident that particularly stood out was when our group of four families was having breakfast in the lunch room area. Since there were multiple young children with us, a few dry cracker crumbs ended up on the carpet. We made every effort to clean up after ourselves, but some crumbs remained in the carpet fibres. When a staff member came by to empty the garbage, we politely acknowledged the situation and apologized, explaining that we had tried our best to clean everything. Unfortunately, the staff member’s response and tone came across as condescending and unwelcoming, which made us feel uncomfortable and judged rather than understood. There were also several inconveniences that affected our stay: * No change room available near the pool area * No microwave provided in the room, which was especially difficult while travelling with newborns and small children * Despite requesting nearby rooms for our four families at check-in, the staff did not accommodate the request, even though the adjacent rooms appeared to remain vacant during our stay Overall, while the location and scenery were excellent, the hospitality and guest service did not meet expectations.
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Alexandra
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10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is one of my favorite places to visit. The views are gorgeous. The ghost town took me hours to see everything cause there is so much there. The staff were all super friendly. There are many little birds flying around the gardens which is fun to watch from the rooms balcony. I food at the restaurant was good. The whole experience was very relaxing.
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Number of reviews per page
20
40

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