It was clean and alltought we were in level 2 it was quiet. Bed was comfortable.

Room is clean

Loved it! And you cannot beat the location!!

The hotel's location was excellent. It was literally across the street from the Chateau de Frontenac and the St Lawrence River. It was also close to everything like the Citadel, restaurants and shopping streets. The Hop On Hop Off bus top was 2 blocks away. Despite the lumpy bed in our room, it was very quiet since the roads around the hotel are closed to regular traffic from 11 am to 11 pm! The room was clean and the cleaning was done daily during our 4-day stay there. We didn't have a car, but know that parking was available from others. The A/C and TV worked well, but the coffee machine was not. We mentioned it to the housekeeping staff on our way out and it was replaced with another one when we returned to the room later in the day. Reception was available from 10 am to 7 pm so contact was minimal but they seemed pleasant (different person each day). It would have been better if we didn't have to use the coffee cups when we brushed our teeth! The fridge was a welcoming addition. Overall, our stay was enjoyable at this hotel and would recommend it.

The property is being completely renovated into lovely rooms with sometimes quirky decorations that made us smile. If you want cookie-cutter hotels with standard amenities and configurations, look elsewhere, but if you're looking for something a little different with plenty of charm in a location that can't be beat, this is perfect.

Hôtel bien situé dans le vieux Québec et calme. Chambre propre et de bonne taille. Il manque des petits plus (pas de porte manteaux, une seule table de nuit, pas d’endroit pour poser la valise) et salle de bain un peu petite et pression de l’eau laissant à désirer. Un bon rapport qualité prix pour l’emplacement mais il y a mieux en s’éloignant un tout petit peu du centre.

The hotel staff went above and beyond to make our stay wonderful!

Overall Good

Great stay in a fantastic location – just minutes from everything! The hotel is very clean, and the front desk (they recently add on) was extremely helpful throughout our visit. We had two rooms, and one was ready for early check-in at noon, which was a nice bonus. Our car was too tall for the indoor parking garage, but the staff went out of their way to secure a spot for us at the neighboring hotel – incredibly convenient and thoughtful. The rooms feature hardwood floors and look freshly renovated. The only minor drawback is that the doors are a bit hard to close, likely due to the building's older structure. Also, if you have noisy kids, you may want to keep them in check, as sound carries. Overall, we highly recommend this place!

Hotel was clean and it was in a great location

The two sets of steps to the front doors were difficult for me and my friend with Parkinson’s, because the top steps were shorter in width than the lower steps. This made it difficult to get your balance. There was no elevator, which I should’ve checked before I made our reservation. It’s in a nice location for walking, but parking was difficult to find, and costly when I did find it. The staff was helpful, but were not always readily available at the desk; they had to be reached by phone from the outer entrance way, down one of the uneven set of stairs.

A few positives did not outweigh the negatives. The positives - great area to walk and see Old Quebec. Beautiful historic building, updated with modern amenities while maintaining the charm, good air conditioning and wifi, loved the private balcony off our room. The negatives - no parking and nearby public lots we were directed to were all full so after unloading the car we ended up parking in a public lot at least a 20 minute uphill walk away. No fridge in the room was a major inconvenience. Room very small, bed not comfortable. Just espresso machine in room with only 2 pods, so no regular coffee for us in the morning and none set up in the lobby area for guests. No elevator in this historic building so second floor room required some lugging of suitcases etc. no offer or ask if we needed assistance upon arrival. Only 1 not so comfortable chair in room to sit.

Un séjour très cher pour un hôtel de qualité moyenne simon médiocre. Le séjour devait inclure un déjeuner et une terrasse. Rien de cela. Pas de porte savon, pas de verres, air climatisé déficient, lits inconfortables et Service très ordinaire. Beaucoup d'autres petit hôtels bien mieux dans les environs pour le même prix.

Very clean Too expensive (365$ can) / day No parking, One friend was locked outside the room late at night, could not open the door, the staff was not reachable for 1 hour.

Location was excellent, quiet, safe and walking distance to everything. The room was charming, comfortable and clean. We loved our stay here and would definitely come back!

Beautiful chateau in a gorgeous location. Unfortunately parking is challenging as we could not park outside of the building so you are walking blocks with your luggage and taking multiple trips. The room was also incredibly hot and the AC would not get colder despite multiple attempts. Overall beautiful property and great location.

This property reflects the charm of the area. It could use a better entry with wider steps at the thresh hold. Needed more room to put away my clothes.The location is superb.

It was exactly what we expected. A room and bathroom in an old building. Quaint and charming. Clean and close to everything.

By far the best place to stay

Historical charm with new renovations that makes the stay comfortable