We had a nice ocean/pool side view. Property was excellent. Only downside to our stay was they had a power outage an the air conditioner was not working in the room. But overall an excellent place with many things to keep busy.

Great hotel

The staff was very nice, the rooms were clean(stayed in 3), the amenities were very good. The restaurant would be the only place i would say needs some attention, the food was not what i expexted and the juices in the breakfast buffet were watered down and not good.

This hotel was good for a good night sleep. You’re paying to sleep comfortably. Comfortable bed and very good cold a/c I would say noise at times, early in the morning and late at night as well. Could get annoying at times. The room we had which was a “Deluxe king with sea view” had an extra door by the side of bed that leads to the room next door. Most of noise came from that door. Amenities were ok, having 2 pools is always good. Food was ok The ladies at front desk had a rude attitude, with emotionless answers and not costumers friendly at all.

It could be cleaner, and the bathrooms smelled funny.

Great room layout, wonderful staff, and good amenities.

Clean rooms, front desk staff nice, only complaint when was giving the welcome drink the bartender didn’t want to make it he send me to another bar and then the other bartender send me back but then they did it and after that I didn’t have any issues

Outstanding services and clean hotel

Room and pool are absolutely perfect, clean. What should improve are the restaurants and quality of the food for a resort like this

Hotel staffs should be more trained as 5 star hotel.

Luxury Hotel

We liked everything , from beginning to end . The food and the service were outstanding!

Just a excellent hotel staff very friendly

Decent breakfast, nice spa & great rooms

perfeccion

We liked the property, well-appointed rooms. We were disappointed in the quality of restaurants, for instance Brisas Nikkei served a dish with beef and langostinos with the sauce being very salty and excessive, almost a soup. Unhealthy amount of salt. Veranda listed in the dessert menu several options, most of them unavailable

The only two things I did not like were: The Temperature Control devise in my room did not work. Second observation: at night , we could hear the conversations of the people occupying the room next door.Poor sound isolation.

There are too many rules in the hotels, so I have to pay an additional 50 dollars at check-out :(

Great stay, 10/10. Will for sure return.

Beautiful location