The system that this hotel uses is not the traditional one, where you can find somebody at reception most of the time. You need to do the check in a different hotel and then come back to do everything else on your own. Even that there is no staff onsite, Andrea the cleaning lady became the best face of this hotel by providing guidance on the availability of different amenities, utensils, and even acting as concierge by giving advice on places of interest, restaurants, grocery stores and places to visit. She keeps this facility impeccable. Things to be updated: appliances, the beds, the micro tv and the weak wifi system, as well as the facility itself.