The room wasn't clean at all. I needed more soap, shampoo, and conditioner. The bed sheets needed cleaning, and the bathroom and curtain smelled terrible. I'd tell Expedia to drop this hotel from their list. It was a disaster, and I paid $150 for it. I'd rather stay in a hostel. The room I booked was so dirty. I complained, and they gave me another room, but that one was bad too. I had to clean the bathroom wall myself and use my own spray to make it smell decent because it stank so bad. I want my money back for this stay. I HAVE raised complaint in application.

You can clearly see that this is an older hotel and that the owner has made an attempt at making improvements. Whoever completed the updates in the bathroom should not be allowed to use tools. I am no contractor but come on, using what I believe to be a hole tube of caulking around the shower is not how you seal new paneling!!!

Friendly staff , hotel dated, cleanliness adequate

This was such a great stay for our family. Great rooms, amazing pool, and a good breakfast. The best part was that it was close to so much!!

Breakfast area needed tidying and the wooden utensils and paper plates were not pleasant to eat with.

This is an older hotel. I had trouble getting hot water in the morning, so the shower was only lukewarm. The breakfast area was not very clean, and when some items were missing, I asked at the lobby and the person sighed like I was asking for something unreasonable. It’s the only hotel in the area, and the room itself was clean, so it’s okay for a short stay. Just don’t expect something very nice.

clean room

The room is clean, and the staff are friendly

Basic place to stay , we were on the ground level , room was getting old and tired, laminated floors water damaged and capped wires hanging under the air conditioner! Front desk staff were great. No complaints there ..

Very noisy structure (hallway noise) and a very loud heater. Not a good nights sleep here.

The hotel is very dated. The rose water perfume stench permeates throughout the building; it’s nauseating and gross. This was compounded by the stale smell throughout the room and hallways. Check-in staff was pleasant and parking was ample. The rooms are very dated. Caulking around the tub had mold on it. This place could use a renovation. The breakfast was decent in terms of options and the staff member stocking items was quick and proficient.

Great service

Yes

Christina was super friendly and helpful! Thank you! 😃

Clean

Freezing cold, temp set to 15C when I arrived. Waited 15+mins for staff to be present at front desk for check in. Room was gross, pubic hair in the shower, red/brown fluid streaks all over the bathroom walls. Obvious water damage/flooding on flooring.

Great hotel to stay in. Reception very professional and helpful

The thermostat barely worked. Could not turn up the heat. The room could have been cleaner, specifically the bathroom. The complimentary breakfast was good though! No issues with checking in or out.

Great staff and clean. Quiet and economical

Check in staff is bilingual, which is great, rooms are clean, but could use an extra garbage can in the kitchenette. Lots of hair balls floating around in the hot tub, the water should be drained more often. Pool was way too cold , steam room adequate. Gym is basic, but in good running order. Loads of hockey teams in the winter, can get noisy and corwded in breakfast time. Walls need insulation, heard lovemaking and bang on wall for 2 hours (good for them!!!) Overall, nice uncomplicated stay.