As we approached the dated front desk and the couple of tables that passed for the breakfast room in the "lobby", we dialed a phone as per the posted instructions. We were met by an unprofessional looking individual who checked us in and gave us our room key. We then proceeded to the room and were immediately appalled at what we saw. The upholstered chair just inside the door was filthy and looked like it was rescued from a landfill, the pillows were wafer thin and had yellowing linens on them, the paint work was grubby, as were the doors around every handle and lock. This was a double queen room that really only had room for 1 queen. The bed that you would choose to sleep in (away from the window and the noise outside) was so soft that if 2 people were to get in they would immediately roll to the middle. We arrived in the evening so we had to get food before the restaurant closed. When we returned, we asked for the manager to seek a refund as we hadn't even put our stuff inside. We were told that the unprofessional, rude, and condescending man we were speaking to was the manager and that there was nothing wrong with room, with a shrug of his shoulders. I have stayed in many hotels, but just couldn't stay in this one. I did something that I never thought I would have to do, I paid for another room for the same night at another hotel. Please, avoid this dump if you possibly can! You will be grateful that you did.

Floor could have been cleaner. Towels a bit thin.

Room wasn’t clean, needs updating and has a musty smell. Would never stop here again. Over paid for the room and the amenities, if in doubt continue down the highway and stay at salmon arm or Revelstoke. Motel like atmosphere and breakfast was a joke, air conditioners were so full of dust didn’t even try to turn it on. Again hotel prices for a motel stay. Save your money and move on. June 11/2026

Clean room, comfortable beds, close to amenities.

Breakfast should be earlier than 7 am.

The floor was dirty had to wear shoes socks and very stained box spring and no cover to be had anywhere.

The room was clean, but small and old

In the waterfront had resteraunt on property

The online pics seemed to show an updated lower end room; we weren't expecting much. But oh my: In reality the room was broken down and dirty (bugs); the sheets were so thin you could see right through them with no mattress protector under the very thin "covering". The wall air conitioner was so wobbly we feared it would fall right out. The breakfast room was filthy and worn. The toilet seat was broken in several places as was the tub. It was so bad that, even though we were too late to cancel, we ate the room cost for the night and went elsewhere.

Rooms were old and run down. A lot of scary characters around. Did not feel too safe.

Was fine

Parking was very convenient. Check in quick and easy.

Rooms surprisingly nice. Sheets and mattresses all in good condition and clean. Box springs kinda dingy but over all good price for what you get

Easy checkin, comfortable, good breakfast

It’s ok one don’t expect too much

Staff very helpful Room clean and spacious Parking fine

The parking was the best of this stay. Young man on front desk was very non commital. The room, of course you get what you pay for, was not up to any standard. The staff cleaned it but the bathroom wasnt pleasant. Had to open the door to turn around. Not a pleasant experience all around. Sorry

Good location. Hotel was clean however the toilet handle was broken and the staff guy had to rig it and the toilet ran all night which was annoying.

We told the front desk the toilet was leaking and he looked angry at me and when I walked at he gave me a mad face. I was trying to be nice to let them know I could’ve just left it. Also the rooms were not clean dust bunnies and dirt along side boards and behind the chairs. The ledges were dusty too. We probably won’t be back there. Too bad it’s in a good location.

I walked into the bathroom and noticed that water was seeping through the cracks in the floors. Not sure where the water came from but I'm hoping it wasn't the toilet.