Overall Ratings & Reviews Hakone Suimeisou

Beautiful property with amazing amenities

Had a great time spending at the property, will definitely revisit for next time.

Excellent services and great location. We will be back. Thanks

Great Onsen in Hakone area, very close to train station

We had the most incredible stay here while visiting Hakone. The location is ideal: a 2 min walk from the main train station and right on the river. Waking up to the sound/view of the river is just magical. The team working here is incredibly nice, hospitable and accommodating. We did the half board and the food was delicious and varied. We asked for our meals to be vegetarian and we were served the most beautiful kaiseki style spread in our room. A special thank you to Yuki who took care of us during our stay and made us feel welcome and comfortable. She went above & beyond to make sure everything related to our room and meals was nothing short of incredible. Would definitely come back here again without thinking twice.

I stay in a Western/Japanese style room for 3 person with private onsen, it is a big room, over all is great, service, location, food...only the bath room drainage, the drain is not very well.almost flooded in the middle of bathing.

The Ryokan experience was excellent. Our hostess was fantastic.

The bathroom is smelly with an odour from the plumbing.

Aa

Our stay was amazing. We loved the traditional Japanese breakfast and the staff in charge of the 5th floor were amazing, especially the gentleman that would set up our room every afternoon. So polite and helpful. My kids loved that there is a little play room near the lobby

Our stay in Hakone was amazing. Hotel Suimeisou room was like a traditional ryokan with a tatami mat room with separate toilet room and shower which we really liked. While we were out for dinner, they set up our room for sleeping. The private onsen on the balcony was heavenly! The next morning, the Japanese breakfast was delicious. The hotel was very close to the station with lots of shops and restaurants. We would definitely stay here again.

Booking information doesn’t show meals are included in the booking price. Surprisingly, breakfast and supper are included, which makes the price exceedingly worthwhile. Japanese traditional meals are delivered to our room at the time designated by us. Delicious and fancy. We stayed for 2 nights, so 4 meals in total. Every meal is different. The best hotel we have ever stayed! Highly highly recommended!!!

This place is absolutely amazing. I will definitely come back.

Onsite Japanese breakfast and dinner was amazing; more of an experience than just a meal.

The location is great, near to the train station and accessible to everywhere. It is located in a small alley nearby the main street. Finding it was easy. Food was good. Love the hotel. Will stay again if ever I have the chance.

Excellent experience. Food was amazing and staff very accommodating

Everything was fantastic and staff were very kind

Great Host

Located right next to the station. The staff were very friendly and offered to let us keep our luggage there before check-in. The traditional food was also excellent and plentiful

Booked a private bath in our room. It was great enjoying an onsen like experience in your own room.