Best Western Plus Ottawa City Centre

Explore Best Western Plus Ottawa City Centre
8.6
Very Good
From 1,212 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews Best Western Plus Ottawa City Centre

Number of reviews per page
20
40
Top reviews
Kathy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We enjoyed our 2 night stay. Room was clean & spacious, comfortable bed, well equipped kitchenette. Good location near Dows Lake and variety of restaurants. Staff were helpful. Will stay again when visiting family in the area.
jaekeun
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Breakfast
Stephanie
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ruby, one of the house keepers, did a fabulous job keeping the room clean, fresh towels provided and all requests met in a punctual and friendly manner. Room is spacious and king size bed comfortable.
Mercedes
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean rooms. We had the room with the kitchenette, everything we needed was in there, I would recommend without hesitation ´.
Jessica
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

really disappointed cause we had pay an extra to get a breakfeast in the morning before leaving but there was no space available and we needed to go to work. We didn't get refund even if i ask the employee at the front desk and we had to go eat in another restaurant. I would not go back.
Tim
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel near bus stop easy transport into city.
Patricia
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Personnel gentil et accommodant. L’hôtel est propre. Prix intéressants. Resto bar sur place. Vous pouvez avoir frigo et micro-ondes directement dans votre chambre. Immeuble qui pourrait être mieux insonorisé. Si vous avez le sommeil léger, demander d’avoir une chambre à l’arrière.
Angelica
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed two nights at this property, and for an entire day there was no water available from 9:00 a.m. to 4:00 p.m. If I had been informed of this in advance, I would not have chosen to stay there. Guests should be properly notified of any service interruptions ahead of time. Providing bottled water does not adequately address the inability to shower or flush toilets. Additionally, the coffee machine, which was supposed to be complimentary, was out of order during my stay. I also found a nail in my bed, which raises concerns about the cleanliness of the room. Overall, this experience did not meet expectations.
Read More
Pamela
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were fantastic... efficient, friendly, and accommodating. The hotel itself is exactly what I would expect for the brand, price, and location. Not super luxurious, but clean, safe, and comfortable.
John
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location. Courteous pleasant staff. Clean room & building. Slow food service but meals were very good. A good experience and will definitely be back.
Iman
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and helpful staff
Foteh
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

too old building....
Kat
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and friendly staff! Would definitely stay here again!
Stephenson
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not like the room . Noise
Brett
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

.
Robert
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Transports parked in parking lot, had to listen to back up alarms and air brakes as they tried to maneuver as I was trying to sleep. Uncomfortable bed and the worst pillows I’ve ever had in a hotel. Over priced for what you get.
Jeannelle
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great fully equipped kitchen for anyone needing a long term stay. Staff was excellent
Andrew
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Front desk staff was very friendly and helpful. I was upgraded to a king bed at no cost.
Donna
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We have stayed here 3 times and are very happy with the cleanliness and the friendly staff. We had supper on site and it too was great.
Lorraine
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room. Noisy room. I thought i was booking a kitchenette, but there were no utensils or dishes. Front desk provided what we needed.
Number of reviews per page
20
40

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved