The stay was ok, I thought the triple room was a double and a single but it's 3 singles - thats my fault for not paying attention. One to note is the pub doesn't do food, it doesn't say it does on Hotels.com but I made the mistake of looking on Google which shows pictures of menus and food so I assumed it did... The bas was busy and friendly enough (football night, showing on the tv's) Where it loses stars is I went down to breakfast at the time arranged when I checked in and the pub was locked and the lights off, knocked on the doors but nobody seemed to be about so as I was only there for 1 night I put the key back in the room and left for work...

Lovely friendly local pub. Staff and customers were very welcoming. Tasty breakfast.

Good pub doing food and large screens showing sports. Rooms nice and warm and comfy bed

Very basic. We only needed a bed for the night. Did not notice it was in a pub. But the girl who attended us was nice and did a good breakfast in the morning.

I was put in a room with 3 single beds. I tried all 3 and they were all extremely uncomfortable. The room is very run down and dirty. The bathroom was cold as the heating didn't work and the shower does not have enough power to have a decent shower. All in all it was an awful experience

Always a great welcome at the William, they really look after you!!

Hi I love staying at the William IV, as it a great place to stay and does an amazing breakfast

Great pub in a great place, 15 minute walk to the city centre, staff were amazing ! Room spotless, food awesome, we ate There morning and night , each meal was amazing !! Ten out of ten

For an overnight stay it was convenient for the town centre, but a steep walk not suitable for all. Generally clean and the inclusive breakfast was very good.

Lovely room in perfect location for stadium

Clean and tidy room in a pub, was not disturbed by being in a pub. We went out early [before breakfast] one day and the landlady offered to do us a pack as we would miss breakfast. 15 min walk to the railway station down hill. Would use again.

Good sized room, with comfortable bed, and tea /coffee making facilities - Tassimo coffee maker! Friendly staff, without being over-bearing. Delicious breakfast and was allowed to addt a sausage and grilled tomato to Eggs Benedict. Staff went over and above on the Saturday night, by lending an iPhone charger, as I had left mine at home.

The room was spacious, well decorated, with good facilities and was good value for money. The breakfast was very generous with good quality sausages. The only slight downside was that the mattress wasn't the most comfortable that I've ever had in a hotel but for the price, I can't really complain.

Amazing stay again. Staff are so friendly and welcoming puts you at ease straight away. Breakfast is brilliant plenty of choice and large portions. Perfect location for exploring the City and only a 5min walk to train station

Enjoyed my evening meal and breakfast very friendly staff

Room a good size will all amenities, very clean, shower enclosure leaked. Breakfast very good and served from early. Good walk from city center (15 mins), ok going in as down hill, whereas coming back up long steep hill. would stay again

Very clean, but honestly not what I was expecting. Breakfast very dissapointing.

I am going to write this as if I am a hotel inspector, as they can be anyone and turn up anytime good points information cards with numbers of taxi firms and other numbers room is clean and tidy and so is bathroom the cooked breakfast was excellent - ingrediants were good but choice of spead for toast as it was margarine some of the staff seem friendly and helpful bad points sometimes people judge you and make observations not based on fact and that maybe untrue and come across and discrimatory and tolerate you some staff were not friendly and made the experience frosty if you are in the service of hotels - then you will meet all kinds of people and you must be open to that and not judgemental this was not my first choice is it is out of the way and quite a walk uphill coming back the tea was extremely limited to start with which is not something I should have to bring up the check was not good - as I had to wait outside in rain and looking for a way to get in as that was not clear havin to walk through main bar was not good as some punters were rude the beds were not comfortable so I had to try different ones earplugs needed as you can hear the sound clear of other rooms and also stairs were noisy eating area is dated and does need a re- fresh rooms were ok I would not stay here again for being out too far and attitude and lack of welcome by some staff and rudeness of punters when you are only walking though the bar to the rooms

Booked a room for a Saturday night stay in December.Price was good and the room was fine, could do with an update at some point but a very comfy bed, good shower over bath and plenty of tea, coffee, biscuits, etc. And an excellent breakfast.

I am afraid this Pub/Hotel was not good value at £85 for the night, £60 would be more like it. The food was OK, burgers pizza or curry. Pub grub. Brekkie was fine. Room was a bit grubby in places and I am afraid nylon sheets belong in the 60s. Plumbing sang us to sleep. No toothbrush glasses and nowhere convenient to hang towels as the towel rail was by the radiator,10 feet from the basin. The worst part was that after we had our main course in the restaurant/bar the tables were pushed to one side and we were shunted into the pool room so a darts game could take place and were not offered a sweet or coffee. Sorry but 1/10 here. there are at least 8 screens in the bar areas. This place needs to decide if it its a hotel or a sports bar. No lounge area and the lighting was poor to read by. We were only overnighting so cannot comment on access to Norwich center.