8.4
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Hotel Isabel

Number of reviews per page
20
40
Top reviews
Kathi
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value! Great pricr
Kathi
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great value and breakfast included. Perfect location. Charming budget hotel with heated pool. Would definately stay again.
SALEM
icon-
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

disappointment ! I have the breakfast included but unfortunately the hotel didn't provide it. Location is decent
Raquel
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I didn't get an airport shuttle. Clean room over all. Friendly stay. Good quality for fair price.
Meribeth
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was clean and well temperature-controlled. The attached room deck was spacious and the entry very secure.2 minor problems: 2nd night we were locked out because the desk had under-charged us (turned out to be correct, but another way to handle it?) The room safe did not work. It was promptly replaced with another that could not have the combination re-set from "1-2-3" because they did not have an override key in case of lost combination. The place was very safe and housekeeping staff very helpful and seemed trustworthy, but nonetheless...not really as promised.
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Roxanna
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room floors were dirty. Bathroom smell was terrible. Wifi connection was terrible!
Roxanna
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel is good. Room floors were dirty. Bathroom has your typical mexico sewer smell. You pay for breakfast. Location was not the greatest, however parking is within the property which was a plus. The only reason I wouldn’t stay there is the internet. No TV or internet service. They provide wifi, yet it was slow and or no signal at all.
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Fang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Pretty nice for budget friendly.
laura
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Terrible experience, Baño minimalista, personal muy joven y sin experiencia para atender las necesidades del cliente
Margarita
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel is nothing like it appears to be in the photos. It’s old, it looks more like a motel, the location is inconvenient, not a walkable neighborhood, and the price does not match the value. The staff is kind and helpful, (although they charge extra for coffee), but the place is really disappointing. My room’s view was a dump, with rubble piled up, and a parking lot. It’s noisy when cars come in. The room was clean but a smell was lingering and didn’t go away. The decoration and the lights are depressing. The restaurant has very good prices and the servings are abundant. So it’s not all bad, but it’s not what I was expecting.
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Josimar
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The Hotel is in a good area, close to Chapultepec Avenue and public transportation.
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff were very friendly. Cleaning staff were helpful and the room was clean.
laura
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The cuality of the hotel going down, no water pressure in the shower, the size of the shower room too Small the floor slippery un unsafe, the windows without lacking function properly, the night staff too young to solve serious problems With olders customers drinking and disturbing at late night, you have to inspect the room yourself for cleaning when you receive the room of the room, they make me feel unwelcome since the beginning. I don't recommend this hotel at all
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Mats Hirohito
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The rooms are clean and nice. The staff was friendly and helpful. The location was very convenient; short walk to restaurants, a Soriana, and an art museum.
Jay
icon-
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The free breakfast stated in my booking wasn't offered at the counter or at the restaurant. The location is not that good. The staff wasn't friendly. Otherwise, it's a fair accomodation.
Jody
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I enjoyed my one night stay. It’s not in a touristic area and that’s exactly what I wanted.
Alexis
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Friendly staff and the room was very clean!
Amy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Loved the sweet neighborhood and all of the lovely shared spaces at this hotel
Miguel
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Parking was safe and easy. The Hotel is pet friendly
Kevin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

shower doesn’t have any water pressure and smells.
Number of reviews per page
20
40

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