I left my bag in my room by mistake and they knew I had done this but never called me. I got halfway home and realised, called up and they went yes it’s in reception. Poor communication.

Andrew

with Partner

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Staff were great. Friendly and helpful. Hotel was clean but tired looking

ALBERTA

8.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Comfortable. The room was clean

Dee

with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Excellent breakfast

Kwok Wing

Friends and Family with Friends

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Room was very clean , Thank you so much!!

Kenneth

Friends and Family Family

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Staff were helpful and friendly. the room was clean and the breakfast choices were excellent

Sui-ching

Leisure

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Staff very nice and professional. Price ok. Walls are a bit thin between rooms. Mattress lumpy and needs to be replaced - I didn't sleep well at all.

Loretta

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

As normal my room was clean and tidy, and staff polite as always, For the first time i had bottled water in my room which is a nice touch.

Dee

Leisure Family

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Excellent service by the breakfast ladies, offering a wide variety of breakfast options.

Russell

8.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Room was nice, free water and snacks. Pillows and bed both good. Only bad things were the bathroom floor has fallen through so was sunk badly and the shower head desperately needs replacing.

Yasmin

with Partner

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Didn't have breakfast

nigel

Business

6.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Hotel was OK

andrew ALLEGRO PACKETS

6.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Heating wasn’t working, told receptionist and was told all I had to do was turn it up. Still cold and too tired to go back and complain again.

Tony

Business and Leisure with Partner

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

We had no complaints it does what it says on the box, but the place is very tired, obviously the price reflects this. The staff were all helpful and friendly. Thanks

Paul

with Partner

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

It met out expectations and then some

Kanagarajasingam

6.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Breakfast needs important

Vincent

Business

6.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Convenient location, easy parking but rooms are dated and need refurbishment. Breakfast was average.

Nigel

with Partner

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Nice quiet hotel with plenty of parking. Restaurant is pretty good.

Loretta

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Staff always friendly and polite, rooms comfortable, and lovely range and set up for breakfast

Simon

with Partner

6.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

The bathroom left a lot to be desired. Soap dispensers didn't work/empty. Informed staff did nothing. Shower was leaking. Toilet was disgusting. Windows were filthy. Blinds were faulty. Overall very disappointing.

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