Dear Valued Customer, Thank you for taking the time to write a review for favehotel Jababeka, Cikarang. We sincerely apologize for the unpleasant experience you had during your stay, especially regarding the uncomfortable/tilted bed, faded and stained sheets and pillowcases, and the hot interior/lobby area due to the air conditioning not being on. All reviews, whether complaints, suggestions, or feedback, will be taken seriously by management for investigation and to prevent such incidents from happening again, as they significantly violate favehotel's standards. We are confident that the satisfaction, comfort, and safety of all our guests are paramount to the management and staff of favehotel Jababeka, Cikarang. We hope you will visit and stay with favehotel Jababeka, Cikarang again so that we can provide you with the best service according to favehotel standards. Sincerely, Astika Parwata - Hotel Manager