Hotel Diligencias

Explore Hotel Diligencias
8.2
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

7.0

Service and Facilites

8.4

Traveler Reviews Hotel Diligencias

Number of reviews per page
20
40
Top reviews
Santiago
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just good
Rosalia
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not too bad Not too good The main thing was no air conditioning
Paul
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6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. But hot water flow suddenly stopped in the middle of a shower. Apparently the water pump failed indicating poor maintenance
VICENTE
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

D
Sandra
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location!! Friendly staff!! Rooms need some tlc but value for the money!
ZHIWEI
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2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Bad experience
Guadalupe Isabel
icon-with Children
with Children
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

There only one kitchen staff gentlaman that was nice but then again you needed to tip him every time you ask for something I think name’s Hector or Ruben .
jeanette
icon-with Children
with Children
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel itself is in a great location, block away from Bellas Artes, Garibaldi plaza, Zócalo is 2 blocks away. Our room and from what I saw other rooms are just 4 walls, no windows very small space, no refrigerator, no iron, and no AC. Just a good place to sleep in. We had an issue with a broken sink which was reported but yet they still charged us at check out. We will not stay here again
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Miguel
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Todo excelente. Muy buena ubicacion, precio y estado general
Faviola
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It seemed clean but we did find some bugs in the shower. The front desk staff was passive aggressive at check in and check out. Parking situation is misleading and inconvenient. Rooms are small and bathrooms are tiny. It was a close to OK experience, but nothing more.
Gerard
icon-with Partner
with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was clean the staff were friendly and having a giant fan above the bed was terrific. The bed was quite firm, maybe too much so and the pillows were a bit hopeless but the location was great. Having a restaurant in house was helpful for early days. All in all a good stay.
Otelina
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very nice and accommodating staff. I arrived a bit early and allowed me to check-in before the check-in time.
Ulyses Jesus
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2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

El personal de la puerta principal, el tipo rubio, era grosero y comenzó a cobrarme más tarifas después de que todo fuera pagado. El hotel es realmente más ruidoso y el exterior tiene Vagos laterales exteriores El hotel está limpio.
Oneika
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Clean room, good location and close to the Metro. Unfortunately people were loud and talking very late into the night and the workers making noise before 7am made for very poor sleep, not to mention the flat pillows. The restaurant was meh.
Marilú
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

EUA
Miguel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The room was great, the hotel is clean. The only thing is theres a lot of homeless outside the hotel but thats out of control of the hotel.
Victor Manuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Muy atentos, cuartos limpios y la Comida Buena Gracias
Ruby
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Location was not where indicated. It was further away from Zocalo. Informed receptionist about this in case others went through the same trouble finding the hotel and he was very rude. Also, he didn't want to take my DL because he said it's not a vadid ID in Mexico. He was asking for my passport.
ricardo
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

staff is good service good but very noisy and hard to sleep
Efrain
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I lake this place because it’s close to the popular places
Number of reviews per page
20
40

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