KRW | EN

Deals

Get App

Partnership

Support

Bookings

Log In

Register

The Pinewood Hotel

Explore The Pinewood Hotel

Overall Ratings & Reviews The Pinewood Hotel

Other sources (533)

7.6

Pleasant

From 533 reviews

Cleanliness

8.0

Room Comfort

7.6

Location

9.4

Service and Facilites

8.2

Traveler Reviews The Pinewood Hotel

Number of reviews per page

20

40

Top reviews

joy

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Staff friendly lovely food

Carl

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Rooms are clean and comfortable and the staff are amazing. The hotel and rooms are a little tired in places but for the price, cleanliness and staff it’s one of my favourite places to stay in the area

Nurudeen

with Partner

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Lift not working, has to carry heavy luggage up the stairs😓.

Carl

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Rooms and shared areas are spotless. The staff are fantastic and lovely to deal with. The hotel is a little tired, but the cleanliness and staff more than make up for it.

Cheryl

with Partner

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

For a night stay hotel was suitable for our needs. You can tell the rooms are very dated. The chair for the desk has peeling leather and was wonky. AC/Heating wasn't working properly. The outdoor card lock to annex wasn't functional. Anyone could walk into the building to be honest. Bed was comfortable. Staff i had encountered were nice.

Hotels.com verified review

The lift was faulty and remained so throughout my 1 week stay. No attempt to repair it. Also the internet was not available for streaming, only for your phones. The room heater had a mind of its own and didn’t work properly. The cleaning crew did a swell job. Breakfast was okay but no variety.

Abbie

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Yes

Susan

Friends and Family Family

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Great staff went over and above to accommodate us

David

Business

6.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Tired room, shower leaking and difficult to adjust.

samantha

Business

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Lovely hotel close to center great for parking and lovely staff

Morrel

4.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Room 30 was in adjacent building with no heating. There was an electric radiator heater which was inadequate and not in good condition. When we complained the solution was to add an even worse condition electric radiator.

Susan

Friends and Family Family

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Great staff very accommodating and helpful

Andrew

Friends and Family Family

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

The staff were very coutious and kind. Also the room was very clean would stay there again.

Marie

with Partner

6.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

It was room 50, at the top of the hotel, up two flights of stairs without working lift. Shabby bathroom, poor lighting and no full length mirror.

Carl

Business

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Room was spotless and the staff are brilliant

John

Friends and Family with Friends

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Third visit this year and definitely a hidden gem - Great Staff!

Brian

Leisure with Partner

8.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

not the fanciest hotel but good in all respects - good quiet location yet still close to Heathrow airport

anna

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

A bit noisy with people stomping around above but overall very nice and will definitely come here again.

Daniel

4.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

The walls were paper thin you could hear everything, every time someone opened and closed the door to the annex building. The toilet leaked, the bed was sunken on one side. Overall, not a great experiance.

Danny

Business

2.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

My stay was horrific. I paid £155 for this room. The carpets were filthy. The bed was broken. The bath didn’t drain correctly. The overflow on the bath was leaking so the water was going down into the room underneath the TV didn’t work not good at all Very run Down.

Number of reviews per page

20

40