We were a group of 8 business friends celebrating a birthday, drove two cars from.Casa. Since the info provided was completely insufficient, we were virtually left in the hands of these private parkings.. and remained worried for our entire stay. My car came away with a nasty scratch.
Abdou at the Hotel and the kitchen staff were brilliant.
Radouane was on leave and Emmanuelle at first seemed a tough owner, ticking off two of our colleagues fir a spilt beer and a chair out of place..so they were really upset... She warmed up to us gradually - but the initial ticking off was not good..esp after paying 200€ a night.
Lights in the toilet are very poor and while the water pressure in our room.was good, another couple had issues.
Another mention for Abdou - we gelled very well - being from.Senegal.. and he really made our stay really pleasant.
I did find a pouch of money in my room.safe (Room 3) containing 900€ which I handed to Emmanuelle - Hope the person who lost it reads this message or is contacted by Emanuelle. Overall a beautiful Riad and did justice to Marrakech. A little more warmth in the welcome (I took it as her being humorous and we got along well) to others, would get them the 5 stars easily.