Gamma Mérida El Castellano

Explore Gamma Mérida El Castellano
9.4
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Gamma Mérida El Castellano

Number of reviews per page
20
40
Top reviews
Cynthia A.
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like the jr. king suite. It has everything for my stay.
Brandon
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My air condition did not work in my room. They gave me another room, a bigger room. It was an upgrade.
Cynthia A.
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

You get coffee packet for first night only, so if ur a coffee drinker, be prepared. Everything else is good!!! Food is grrreat!!! Service is great! Rooms r clean.
Randall
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is fantastic really. Our room was VERY clean and comfortable. Love seat, little table, microwave, mini fridge, little sink, good hot water, king bed, a little coffee maker, TV and good a/c. It is in the perfect location close to 3 parks and restaurants all around AND the restaurant in the hotel is excellent. Staff helped us gringos in so many ways, they are super. Good security. Nice pool. We love the place.
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Davina
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and spacious room. We stayed for two nights and were really happy with the location. Safe and close enough to the action. Would recommend.
Justo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location. Great staff
Julia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The menu in the restaurant was delicious, I recommend the Lima soup. The personnel is very kind.
Megan
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is well located, and has on-site parking which is a rarity around there. The staff were friendly, most especially the valet who does a wonderful job and seems to genuinely enjoy doing it. Room was good. I found near the entrance had a strong perfume smell, but was fine once you got past that. Other than that, they didn't seem to do anything about people smoking right outside (ironically right in front of the no smoking signs). I found I was allergic to whatever they wash the towels in, and ended up having to use my travel towel, but I'm in no way holding it against them, that's a total niche just me problem. Despite that, I have no hesitation recommending this hotel to others, and would consider staying again.
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GB
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The vertical guide bar of a Life Fitness selectorized strength machine was completely blocked in the range of motion or the access path. It's a classic case of "gym assembly" without actually testing if it can move through the intended arc. Additionally, while the hotel staff helped to arrange for a taxi to the ADO bus station, the driver quoted 100 pesos
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Francisco A
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location. Great buffet for breakfast. The pool was bonus during the hot days. Great service when needed.
Dorita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly staff and.smack in the middle of the city
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room; great location; free parking
Sophia
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10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Pros: strong WIFI, plenty of English and Espanol tv channels, hot water in shower/faucet, good size fitness centre and selections of machines/equipment, nice pool, lime/cucumber iced water for guests in lobby, super quick check out, very accommodating housekeeper, quick response to replace bathroom burnt out light bulb Cons: no refillable drinking water station but only plastic bottled water, check in before 3pm (I arrived at 2pm) not possible, got my room 25 mins after 3pm and no explanation or apology given, breakfast buffet not interesting
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Samuel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good windows, kept the mosquitoes out. AC was cooling, but loud, waking the baby when it turned on. The crib was helpful for the baby too.
Jian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We originally booked a room with one bed, but upon arrival we found it was a corner room and felt dark and small, with a small bed. We chose to pay for an upgrade to a double bed room, which was much larger and brighter. The arched design feature is very interesting and adds charm to the room.
KAMIRAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Spacious and clean room
Edward
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room - nice amenities
J Carlos
icon-
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Spacious room. I book and ask for town views but the room was facing the side of the town and was covered by a big concrete wall of the same building… I asked the staff, she said it was with partial view :-(
Eva
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was spacious but furniture was jaded. No housekeeping on one of the days even though requested. The instructions to get laundry done are not correct. There is night club or other music venue nearby which kept me awake one of the nights. It is ok but there are better places.
May
icon-with Partner
with Partner
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was fine; the only thing missing was a refrigerator. The staff were all nice.
Number of reviews per page
20
40

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