The parking lot was a huge issue as they only had 2 handicap spots and a large grouping of potholes around the driving areas.
ken
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff are always very nice and accommodating
Joanne
Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Sketchy location. Didn’t feel safe walking around outside the location. Pool appeared to be dirty as well as the hot tub. Walls scuffed up in hallways and rooms. Breakfast was decent and the servers and front desk were nice. Hotel rooms overpriced and expected much better staying in a Sheraton. This hotel needs major renovations.
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alyssa
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room desperately needs a deep clean—the curtains are stained , and the lampshades . The blinds were broken and difficult to open and close . The bathroom sink , under the ledge and the over flow hole is disgusting and visibly soiled . The caulking around the tub was visibly dirty . A thick layer of dust was on the mini fridge and baseboards .
The breakfast was terribly over priced for fake ham and I’m sure fake cheese in the omelette. The waffles were clearly frozen and the put into a toaster and up sold . Overall disappointed in the price of the room per night relevant to the state of the room .
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Lacey
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The extremely huge hole in the entrance of the parking lot was an awful way to start the stay. Not only was the hole huge but there was no sort of warning or signage.
The morning we were to check out maintenance came into our room at 7:50am. If there was a knock it wasn’t very loud or did they wait for us to open to the door. Came into the room
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Kyle
with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Tub drain was heavily plugged, staff was nice
Stephanie
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Rooms were clean and big
Moussa
Business
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Staff was friendly
Kelly
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
towels were not clean, located by the train yard
Draven
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Was a great stay, hotel staff were great and very helpful ,restaurant was a little overpriced but was good food
jason
with Children
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
room was clean. staff was helpful. could have a continental breakfast.
Dean
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Parking lot was a disaster big potholes… just looks run down. Hot tub was yellow… no bedding on sofa bed, no extra pillows/blankets
Shuangshuang
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Service was fine. The biggest problem is the hotel is like 20meters away from the railway, I stayed there for four nights, every midnight from 00:30 to 1:00am, there are trains passing by with very loud whistles. Can’t sleep at all
Shelley
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel is clean and has a great location. Close to downtown, restaurants and bars.
The only issue is the trains. Starting about 4:00 a.m. there are non-stop train horns that sound like they're going to come right through your hotel room. The first one reminded us of My Coisin Vinnie and made us laugh. Not so funny for the next 10 times...
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tanisha
with Friends
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hallways were disgusting. The floors were disgusting. There were ants all over the pool area. Our tub didn’t work properly. The blinds were broken and looked like they’ve never been washed. The room at surface was clean, but when you actually looked at it, it was not cleaned nicely. The elevator was extremely slow. It was pretty gross all around probably the worst $200 stay I’ve ever spent. I’m not a picky person. This was just really pathetic.
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Rocarma
with Children
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The parking is good the area is closer to the downtown. Staff is very friendly the only problem my kids dont like the pool because is so dirty it. The restaurant and bar have an amazing staff.
Andrea
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Location wise, there are train tracks so a train will pass through but that rarely happens. Other than that, great place to stay
Brian
with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Checked in and our room was not clean there was food left in mini fridge and room clearly not vacuumed staf changed us rooms but will not stay again