Stayed in a 2 family room that was very damaged, and the air conditioning was broken. I was surprised that there was such a room there because I never had this kind of issue with Hotel Classique over the years. Weekend was saved by the very helpful and responding staff.

Accessible

Grear

Parking is a bit of a headache. Not much room outside and the underground parking is limited as well. Room was ok but lacks proper ventilation. We left window open our entire stay. Elevator are very busy. Good thing is hotel is close to shopping center and lots of restaurants.

Pas suffisamment de chariot pour transporter les bagages

J’étais dans les étages élevés et il a fallu bien attendre 15 minutes à faire couler l’eau pour avoir de l’eau chaude. C’est n’etait vraiment pas pratique

Clean room

Porte d’entrée de chambre on voit le jour, robinet de douche brisé alarme de cadran sonne à 4:00 du matin

Personel ok, les lits sont confortables. Le mobilier est abîmé et les fauteuils sont tâchés.

Front desk staff were very friendly and helpful Issue with cleaning staff not shutting our room door completely after cleaning the room. Additional toilet paper would have been beneficial given there were 4 people in the room.

n/a

Everything was perfecy

Pour une nuit et ce fut acceptable

Love the kitchen to Cook my own meal. Bed very confortable. Staff very responsive

The room in front of us had a PARTY. The staff did their job, the music stoped but the party people were loud so it took a while before we fell asleep. At two am people were running in the corridor and laughing. So I did not really appréciate my stay at the hotel

la seule chose négative, l’attente de l’ascenseur est tres longue

Staff was very nice and helpful. The room was very clean and put together.

Perfect

Good 👍

The hotel has been updated, but it still smells old at times. Smokey or musty. The hot water takes a while to arrive at the tap, but when it does, it’s a rush to turn it down!! There’s a keurig and coffee, but the 2 sugar are in a package with a stir stick and a napkin. I threw out so many supplies just to get sugar. The fridge froze all our food so we turned it down. The tv didn’t work so went two days without, which is fine, but once we asked, no one knew how to fix it. The Sushi place was good, but the service was terrible!!!! Cosmos is awesome!!! And the half price deals are amazing!!!!