Traveler Reviews Prestige Cranbrook Hotel, BW Premier Collection
Number of reviews per page
20
20
40
40
Top reviews
Alison
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
N/A
Michael
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very pleased with our room it was nice and quiet and also very clean. We had a great day.
Miranda
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great spot close to restaurants and shopping. Pool and slide are fun with nice warm water.
randy
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Parking good. Staff great. Alcohol selection not good in Mediterranean Bar. Kitchen could use more utensils.
Gerry
with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Comfortable rooms. Good parking area.
Catherine
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We really liked the Modern Olive restaurant in this hotel - excellent food and service. Pool and waterlside are in a bright natural lit large room. We liked our one bedroom suite with kitchenette and two bathrooms, it was comfortable, clean quiet.
stacy j
with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
clean room great service!!
Dixie
with Partner
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was very barren , did not feel roomy. The constant noise from construction in the harbour was very agrevating. Lights in room were not working due to batteries not been replaced. TV control did not work with the TV set which had to be replaced. Techincians were friendly and helpful. Front desk were not up to snuff for a hotel charging those prices. They did not like it when we brought up our concerns. Would not stay there again.
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Terri
Business and Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great staff, and the hospitality vibe was welcoming.
Francis
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Room was very clean. Staff were Q
Chad
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
clean room, great staff
aja
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Clean room. Friendly staff, easy check in
Sean
with Partner
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Clean room and quiet
Claudia
Business
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Hotel was ok
Francis
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Staff were courteous and friendly. Room was very clean.
Kayla
Friends and Family Family
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Sink was completely clogged and was not useable. We got in late and had to get two young kids to bed so didn't attempt to have staff take care of it during the stay. Let the front desk know when we checked out the following morning and they said they would have their maintenance crew take care of it. Also bathtub drain would not close so no bath. Otherwise very clean and quiet.
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LAURIEANN
2.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
We booked this hotel because of the pool. The pool was not open.
Kris
4.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
No heat available in the room
Benjamin
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Great hotel kids loved waterside and arcade. Very clean comfortable rooms five star