Erin
with Children
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
After driving 6 hours, arriving late and heading straight for dinner, I went to have a shower and found there were blood splatters over the mirror and all over the tiles in the shower. There was an oil stain from food with bits on the left side of bed. There was further blood on the blanket on the right side. There were hairs in the sheets. Called the front desk just before 10pm as I had just got back after dinner. I requested a change of linen at a minimum. Was unable to provide anything. No one turned up until 1030 the following day.
The spare pillow was covered in dust despite being in a cupboard. I had to sleep on top of a spare blanket with nothing to cover. There has been no compensation or reduction in cost. Unable to move to another room or hotel. All booked. I tried. I would have expected a refund for at least one night.
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