My room was clean and spacious. There was a chair in the room in poor condition that needed to be removed and replaced but otherwise it was comfortable. There is an excellent gym and a small but good hotel pool. I didn't use the spa but there is one at the hotel. Parking is expensive at GBP12 overnight but this may be standard for Chester. Breakfast is a buffet, food was plentiful and hot. The staff members were welcoming and helpful throughout the hotel.

Staff very friendly. Good gym and pool facilities. Breakfast options good.

The staff were absolutely lovely so pleasant . Had a very relaxing stay with an excellent salt scrub in the spa . Highly recommend

Great staff in the breakfast room food good

On arrival the reception, bar and dining room looked really nice. The first room we were given was very disappointing and looked nothing like the image on the website. It was quite small and had very large dark wood furniture. We requested a different room and the second room was much better. We didn’t understand why we had been given an inferior room to the one we had booked. Receptionist was quite abrupt when we asked to be changed but did it. Food in the bar was good and the waiting staff were lovely. Breakfast was really nice.

One night fadt check-in

Good location for shopping in Chester

Room 430 - whilst the bedroom was lovely and generous and clean - the bathroom was small and frustrating. Nowhere to put toiletries, nowhere to hang towels. Handbasin was small and you could not bend forward when cleaning teeth as you’d hit your head on the glass shelf. Shower cubicle was very very small indeed and the controls for the shower was a large bulging control that ate into that space - cubicle was so small you kept hitting your elbows on the wall or shower screen. Overall the hotel is excellent but this bathroom let it down badly.

Everything was fine, just one niggle, the bed was in need of a mattress topper as I could feel the mattress springs digging into my back! The facilities and spa treatments were excellent, and I’d like to return for another mini break. Great location, handy for city visits on foot, with nearby pubs and restaurants.

The location of this hotel is excellent, at first sight it appears fantastic but it is a little tired. The member of staff who greeted us was a little abrupt which took me a little bit by surprise, when I asked about and whether I needed to book she said yes, but there isn’t many slots left. That felt a little odd as our room included breakfast, we did book breakfast, she then asked if we had stayed before, we hadn’t, so she explained about how to get to the spa. Our room was a little tired but clean and large. The shower/water in this hotel is extremely hot so I would say be a bit careful. In the morning we went down to breakfast, it was buffet style and ok, plenty of seating. The staff were lovely and friendly, couldn’t be more helpful. The spa is basic but nice if you want a quick swim, sauna and steam, then perfect. Overall an ok stay for the money we paid for the centre of Chester.

Good location as not far from centre. Room (delux double) quite nice, clean however room would benefit from air con as it was uncomfortably warm (despite being cold outside).

Lovely hotel in good location with easy access to the city centre . Efficient and friendly staff and breakfast was very good.

The staff at the Mill hotel were absolutely amazing.

Everything close by spa was excellent

The staff at reception were friendly and helpful. Check in was quick and easy. We had a 3rd floor room which overlooked the canal. It was very nice, with comfy beds and some original, industrial features. The only negative was the bathroom. It had a bath, which we never use, and a shower over it. The water pressure was poor, the shower kept running cold. The bathroom definitely needed an upgrade, a walk in shower would have really made a difference. The spa area was nice, the pool was a good temperature. We had a drink in the bar area which was pleasant to sit in and the menu looked varied, although we didn’t eat there. The hotel was close to the city centre which was within walking distance. We really enjoyed our stay here and would definitely book again. We did ask on leaving if they had rooms with walk in showers which they did so we would make sure we booked one of those.

Ideally placed close to the City centre. Excellent value for money.

Good night stay. Comfy room. Breakfast could have had a couple of more different options.

Lovely clean hotel staff were friendly spa had all the amenities you needed , location is great for the city centre .

City centre was only a short walk away.

Lovely Place, Does get a little warm in the morning, but was perfect for us wanting a who wanted a shopping trip weekend away