Untold Stories
2.0
/10
Reviewed 27 week(s) ago
Absolutely horrible place to stay.
The staff were rude, unprofessional and have an immature mindset.
I noticed that when the women working there spoke to men, they were giggling and bubbly, but when I speak to them - cold, blunt and short. Not a good look.
Firstly, I paid almost $700 for 4 nights - yet they try to charge anextra $25 just to get your towels and sheets changed? Absolutely absurd.
When I called up to ask about fresh sheets, I was met with a very rude and unprofessional manager. I told her how the washing machine was running water through the bathroom, cut me off mid section and said “listen, do you want your room serviced”
This place needs maintenance in a lot of areas. The shower head is broken and makes a loud noise, the ceiling fan in the bedroom is loud and cannot be left on when sleeping, and washing machine runs water (photos attached) the laundry door is also broken and off the hinges. (Photo attached)
I will not be staying here ever again. Lesson learnt. Horrible place and staff.
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