Dear Valued Guest, Thank you for sharing your feedback and for your kind understanding regarding the delayed check-in. Please accept our sincere and heartfelt apologies that your room was only ready at 5.00 pm instead of the scheduled 3.00 pm check-in time. We fully understand how inconvenient and disappointing this must have been, especially after a long journey or when you had planned your day around the expected check-in time. We sincerely regret the inconvenience caused and assure you that we are reviewing the circumstances surrounding the delay and our room preparation procedures. We will take the necessary steps to improve our efficiency and ensure a smoother check-in experience for our guests in the future. Thank you once again for your patience and understanding. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Perdana Kota Bharu for a more seamless and enjoyable stay. Warm regards, Azimin Ibrahim Hotel Manager Perdana Kota Bharu

Dear Valued Guest, We are pleased to know that you had a good experience at Perdana Kota Bharu and that our team made a positive impression during your stay. Your kind mention of our staff is especially appreciated, and we are glad their service contributed to your overall experience. It is also wonderful to hear that you are planning to visit us again. We truly value your support and look forward to welcoming you back to Perdana Kota Bharu, where we hope to provide you with another comfortable and enjoyable stay. Warm regards, Azimin Ibrahim Hotel Manager Perdana Kota Bharu

Dear Fendy F. B. S., We are delighted to hear that you consider Perdana Kota Bharu one of the best hotels in Kota Bharu. It is wonderful to know that you enjoyed our food and found our gym facilities to your liking as well. Your enthusiastic feedback is a great encouragement to our team, and we are pleased that these aspects contributed to such a positive stay. Thank you for sharing your recommendation and for choosing Perdana Kota Bharu. We truly appreciate your support and look forward to welcoming you back for another enjoyable experience, whether for business or leisure. Warm regards, Azimin Ibrahim Hotel Manager Perdana Kota Bharu

Dear Sir/Madam, Warmest greetings from all of us at Perdana Kota Bharu! We are truly delighted to hear that your stay with us was a pleasant one from the very first moment of check-in right through to your departure. Knowing that our team made you feel welcomed and well taken care of brings us great joy and motivates us to continue delivering memorable hospitality experiences. We sincerely appreciate your kind words and your support. It is always a pleasure to host you, and we look forward to welcoming you back again soon for another enjoyable stay filled with comfort and good memories. Warm regards, Azimin Ibrahim Hotel Manager Perdana Kota Bharu

Dear Ms. Rosemaryjan B.M.K., This is from Perdana Kota Bahru Hotel! Thank you so much for your positive review. We are delighted to hear that you enjoyed our friendly and welcoming staff, as well as our delicious food. Our hotel strives to always provide a memorable experience for all our guests, and your valuable feedback is a great encouragement and inspiration to our team. We hope to welcome you again next time. We will continue to work hard to provide you with even more enjoyable and memorable experiences. Thank you! Azimin Ibrahim Hotel Manager, Perdana Kota Bahru

Dear Sir/Madam, Thank you for choosing Perdana Kota Bharu. We truly appreciate your kind words and are delighted to know that you found our hotel a convenient choice for your family gathering. It brings us great joy to be part of your special moments, and we hope every member of your family enjoyed a comfortable and memorable stay with us. Thank you once again for your trust and support. We look forward to welcoming you and your loved ones back for more cherished gatherings in the near future. Warm regards, Azimin Ibrahim Hotel Manager

Dear Sir/Madam, First and foremost, we sincerely apologize for the inconvenience you encountered regarding your room availability upon check-in. We understand how frustrating this must have been for you and your family, and we deeply regret the situation. Please be assured that your feedback is taken very seriously. We acknowledge the importance of seamless coordination between our hotel and online booking platforms to ensure accurate room availability updates. Your comments will be shared with the relevant teams to improve our processes and prevent such occurrences in the future. We truly appreciate your patience and understanding, and we are grateful that you allowed us the opportunity to provide an alternative room and additional gestures to compensate for the inconvenience caused. We hope to have the opportunity to welcome you again, ensuring a much smoother and more enjoyable stay. Sincerely, Azimin Ibrahim Hotel Manager

Dear Sir/Madam, Thank you for choosing Perdana Kota Bharu for your recent stay and for sharing your valuable feedback with us. We are delighted to hear that you enjoyed the luxury of our room with a bathtub and appreciated our swimming pool facilities. We sincerely apologize for the inconvenience caused by the soundproofing and visibility issues. Please rest assured that our management team will review and improve the soundproofing and the need for tinted glazing based on your comments. Once again, thank you for bringing these matters to our attention. We look forward to welcoming you back to Perdana Kota Bharu in the future and providing you with an even more pleasant stay. Warm regards, Azimin Ibrahim Hotel Manager

Sir/Madam, Thank you for taking the time to leave a positive review about your stay at Perdana Kota Bharu. We are very happy to hear that you found our hotel to be comfortable, close to the city, and enjoy a delicious breakfast with a variety of options. We are also honored by your compliments on our friendly and helpful staff. The comfort and satisfaction of our guests is our priority, and we strive to provide the best experience for every visitor. We look forward to welcoming you back to Perdana Kota Bharu on your next visit. Thank you again for your support and recommendation. Greetings, Azimin Ibrahim Hotel Manager

Sir/Madam, Thank you for taking the time to leave a positive review about your stay at Perdana Kota Bharu. We are very happy to hear that you found our hotel to be comfortable, close to the city, and enjoy a delicious breakfast with a variety of options. We are also honored by your compliments on our friendly and helpful staff. The comfort and satisfaction of our guests is our priority, and we strive to provide the best experience for every visitor. We look forward to welcoming you back to Perdana Kota Bharu on your next visit. Thank you again for your support and recommendation. Greetings, Azimin Ibrahim Hotel Manager

Dear Sir/Madam, Thank you for your valuable feedback regarding the TV unit in your room. We sincerely apologize for any inconvenience caused by the outdated equipment. Please be assured that we are in the process of upgrading our facilities and will take action for better improvements. We appreciate your patience and understanding as we make these improvements. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back with an updated and more enjoyable stay. Should you have any additional questions or requests, please feel free to reach out to our hotel directly. Warm Regards, Mohd Iqmal Muslim, General Manager Perdana Kota Bharu

Dear Dato Ahmad Zamzani Mohd Zain, Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We appreciate your comments and suggestions regarding the breakfast menu and coffee section. We apologize for any inconvenience caused by the repetitive breakfast menu during your stay. We understand the importance of offering a variety of options to cater to our guests' preferences and will consider your suggestions for future menu planning. Introducing local favorites like Mee Goreng Mamak and Fried Rice sounds like a great idea to add more diversity to our breakfast offerings. Additionally, we will look into upgrading our coffee machines to ensure that we are providing the best quality coffee for our guests. Your satisfaction is important to us, and we are committed to continuously improving our services based on your valuable feedback. Once again, thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back for an even better experience in the future. Warm Regards, Mohd Iqmal Muslim, General Manager Perdana Kota Bharu

Dear Siti Noor Azmawaty Abd Razak, Thank you for choosing Perdana Kota Bharu. Looking forward to seeing you again soon. Warm Regards, The Management Premier Kota Bharu

Dear Rohida Saleh Hudin, Thank you very much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thank you for sharing your review with us and the community. Hope to see you again at Perdana Kota Bharu in the near future. Warm Regards, The Management Perdana Kota Bharu

Dear NADIA AMIRA BINTI ASHIKIN, Thank you very much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thank you for sharing your review with us and the community. Hope to see you again at Perdana Kota Bharu in near future. Warm Regards, The Management Perdana Kota Bharu

Dear MOHD FIRDAUS MOHD AZMAN, Thank you very much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thank you for sharing your review with us and the community. Hope to see you again at Perdana Kota Bharu in near future. Warm Regards, The Management Perdana Kota Bharu