Overall Ratings & Reviews The Capra Saas-Fee

Cannot say enough wonderful things about this hotel. It is truly an escape, with gorgeous rooms and beautiful amenities in a spectacular location. The staff is remarkable, with the best customer service I have ever experienced. From the second we entered we felt so cared for, with service that was attentive but not overwhelming. The food and drinks were delightful. My mother left her favorite jacket in the hotel and they mailed it back to us in the US with the sweetest note. I would recommend this hotel to everyone, whether for a romantic stay, a girls trip, or a family trip. Wonderful people I hope to see again soon

Beautifully arranged hotel with pool and spa. Comfortable and relaxing atmosphare, Rooms are really nice with a terrace and certain rooms have the view on the Wallis Alps. Cocktails , afternoon cake and breakfast were delicious. I really enjoyed my stay in The Capra, will definitely plan to come once again.

I recently enjoyed a solo getaway at The Capra Saas-Fee, and it exceeded all expectations. From the moment I arrived, the staff’s warmth and attentiveness made me feel truly welcomed. They went above and beyond to ensure I was swiftly equipped for the slopes, allowing me to maximize my time on the mountain. The spa facilities are a highlight—notably the sauna, steam room, and salt therapy room provided a rejuvenating experience after a day on the slopes. The hotel’s elegant chalet-style design, combined with its modern amenities, creates a cozy yet luxurious atmosphere. The rooms are spacious, well-appointed. I wholeheartedly recommend The Capra to anyone seeking a refined alpine retreat. I’m already planning my return visit!

The biggest plus of the Capra is its staff. Very professional, very supportive and very friendly. They really put in the hard work to make you feel comfortable. The food is okayish, not that fancy for that price. The spa area is quite big with lots of opportunities. The rooms are cozy and very clean. Unfortunately, we‘ve been there off season, so everything around the hotel (cable cars, lots of restaurants) was closed. But this was also an advantage because we had the whole spa for ourselves. But the problem were the construction works around the hotel, which ends up being very noisy. There are also lots of cranes in Saas-Fee because everyone is building (due to off season). So, we had a view to a crane and we were very close to the constructions. Thus, we asked for a room change. The next day they have offered us the best room they have! And they really took our dietaries into account and also offered us the private spa for 1 hour (for free!). All in all, it was a very good experience, but I would not go off season again, as you really can‘t do anything besides spa. And it would be really helping if the hotel would make you aware of that beforehand.

The Capra was absolutely stunning. From the moment we arrived and were picked up, to when we were dropped off, the service was exceptional. The views were breathtaking, the staff were friendly and genuinely welcoming, and the team went above and beyond to accommodate our dietary restrictions. We’ll definitely be back!