B***i

8.5

/10

Reviewed 2 day(s) ago

It was fun. The food was pretty good.

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s***a

9.1

/10

Reviewed 6 day(s) ago

Always get the best ocean view from the room balcony, every time you come here you must stay here.

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V***a

9.7

/10

Reviewed 1 week(s) ago

The location is very comfortable, especially if you're bringing children. We highly recommend staying at this hotel. The rooms and bathrooms are clean, and the staff are friendly and helpful. The breakfast and restaurant food are delicious, and the prices are reasonable. I'll definitely be returning to Aston Anyer next time.

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1 people find it helpful

Accommodation's Reply

02 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Anyer Beach Hotel. We are delighted to hear that you and your family enjoyed your stay with us, including the cleanliness of your rooms, the friendliness of our staff, and the food in our restaurant. We greatly appreciate your feedback, especially for guests traveling with children. We recognize that there are still areas for improvement in our services and facilities to provide an even smoother experience during your next stay. Feedback from guests like you is invaluable to us in this endeavor. We hope to welcome you back to Aston Anyer Beach Hotel and provide you with an even more memorable stay in the future. Sincerely, Nandong Permana, General Manager

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Bintang A. J.

8.5

/10

Reviewed 1 week(s) ago

It's a great hotel! The views, the service, all is good.

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Accommodation's Reply

02 Jun 2026

Dear Mr. Bintang, Thank you for taking the time to share your positive review of your stay at ASTON Anyer Beach Hotel. We are delighted to know that you enjoyed the beautiful views and the service provided by our team. Your kind words are truly appreciated and serve as great encouragement for us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back to ASTON Anyer Beach Hotel for another enjoyable stay in the future. Warm regards, Nandang Permana General Manager

H***i

Staycation

6.8

/10

Reviewed 1 week(s) ago

The room was clean. There was nothing wrong from the reception to the room. However, how could this 4-star hotel not have a lifeguard? Hotels above 4-star standards have lifeguards. It's written at the swimming pool that there are no lifeguards and jumping is prohibited. What if someone jumps in and gets injured, there's no one to stop them. Also, with the restaurant, don't squeeze the food budget. Due to Eid al-Adha, the dishes provided are less varied & at the buffet almost all are bland except for ketupat sayur (but there is no animal protein). Tables in the restaurant cannot be combined because the tables are made of marble. You know the consequences if the situation brings a family of more than 4. And the table is a cafe table, not a restaurant table that is forced with 4 chairs. And one table is filled with 8 glasses measuring 200-250 ml which takes up space. Food cannot be brought into the room unless sick. When I asked for a band-aid / hansaplast (first aid kit), they were looking for it but there was no response (there was no first aid kit). The elevators don't have air conditioning, so the smell from the elevator's engine wafts into the building. The restaurant staff are unfriendly. Sorry, I can't go back.

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Accommodation's Reply

02 Jun 2026

Dear Valued Guest, Thank you for taking the time to provide a detailed review and feedback regarding your stay at Aston Anyer Beach Hotel. We appreciate your appreciation for the cleanliness of your room and the service from the front desk team. However, we are deeply sorry that some aspects of your stay did not meet your expectations. We apologize for any inconvenience you experienced regarding safety measures at the pool, the variety and taste of the food served, seating arrangements in the restaurants, the availability of first-aid equipment, the ventilation in the elevators, and the unfriendly service from some restaurant staff. We have noted your feedback and will forward it to management for evaluation and improvement in collaboration with the relevant departments. The safety, comfort, and satisfaction of our guests are our top priority. Therefore, we sincerely apologize that your experience did not reflect the standard of service we expected. Thank you for your honesty and consideration in providing such valuable feedback. Such reviews are extremely valuable for us to use as a basis for evaluating and improving the quality of our facilities and services. We apologize for any inconvenience caused and hope to address any shortcomings in the future. Sincerely, Nandong Permana, General Manager

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H***i

Staycation

6.8

/10

Reviewed 1 week(s) ago

The room was clean. There was nothing wrong from the reception to the room. However, how could this 4-star hotel not have a lifeguard? Standard hotels above 4 stars have lifeguards. It is written in the swimming pool that there are no lifeguards and no jumping is allowed. What if someone jumps and gets injured, there is no one to stop them. Then, with the restaurant, don't squeeze the food budget. Related to Eid al-Adha, the dishes provided are less varied & at the buffet almost all are bland except for ketupat sayur (but there is no animal protein). Tables in the restaurant cannot be combined because the tables are made of marble. You know the consequences if the situation brings a family of more than 4. And the table is a cafe table, not a restaurant table that is forced with 4 chairs. And 1 table is filled with 8 glasses measuring 200-250 ml which takes up space. *Food cannot be brought into the room unless sick. *When I asked for a plaster / hansaplast (first aid kit) they were looking for it but there was no response back. (There is no first aid kit). *The elevator doesn't have air conditioning, so the smell from the elevator engine wafts into the elevator. *The restaurant staff are not very friendly. Sorry, I can't go back.

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Accommodation's Reply

02 Jun 2026

Dear Valued Guest, Thank you for taking the time to provide a detailed review and feedback regarding your stay at Aston Anyer Beach Hotel. We appreciate your appreciation for the cleanliness of your room and the service from the front desk team. However, we are deeply sorry that some aspects of your stay did not meet your expectations. We apologize for any inconvenience you experienced regarding safety measures at the pool, the variety and taste of the food served, seating arrangements in the restaurants, the availability of first-aid equipment, the ventilation in the elevators, and the unfriendly service from some restaurant staff. We have taken your feedback seriously and will forward it to management for evaluation and improvement in collaboration with the relevant departments. The safety, comfort, and satisfaction of our guests are our top priority. Therefore, we sincerely apologize that your experience did not meet the service standards we expected. Thank you for your honesty and consideration in providing such valuable feedback. Such reviews are extremely valuable for us to use as a basis for evaluating and improving the quality of our facilities and services. We apologize for any inconvenience caused and hope to address any shortcomings in the future. Sincerely, Nandong Permana, General Manager

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Zeneth T.

7.1

/10

Reviewed 2 week(s) ago

I finally got to stay at Aston after waiting on the waiting list. Let's start with the good ones! The location is excellent, not too far from the Padarincang alternative road junction. It's right on the seafront, offering a private beach. The beach is right down from the pool, so it's not a long walk and you can reach the beach and swimming pool. The beach is gently sloping and fenced off, so you don't get big waves, but that's okay. The beach is rocky if you go a little further in (towards the sea gate). So if you want to go in the middle, wear sandals. The food is quite varied and rather ordinary. We stayed for two nights, the only difference being the side dishes at the buffet. At the buffet, the food is served by the person. There's a wide variety of bakery items, including donuts, bomboloni, pain au chocolate, danish, cinnamon rolls, etc. Now for the disappointing part: THE ROOM. The walls are very thin. People running around in the corridors are audible. Coincidentally, when we stayed upstairs and next to it, it was EXACTLY as noisy as it could get. I couldn't sleep with a migraine 😭. Oh yeah, the mattress also sagged a bit, not firm enough. My husband got a neck ache because the soft mattress met the soft pillow. I'm in room 311. Please inspect the room.

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1 people find it helpful

Accommodation's Reply

02 Jun 2026

Dear Mr. Seneth, Thank you for taking the time to share your experience at Aston Anyer Beach Hotel. We are delighted to hear that you enjoyed the hotel's excellent location, direct beach access, the pool area, and the diverse cuisine we served during your stay. We are pleased to know that the hotel's facilities and atmosphere provided you and your family with a memorable holiday experience. We apologize for any inconvenience you experienced with your room, particularly the noise from the surrounding area and the fact that the bed and pillows did not meet your expectations. We understand the importance of quality rest, especially when you are feeling unwell. Thank you for the specific information regarding room 311. We have forwarded your feedback to the relevant team for further investigation and evaluation to ensure guests have a more comfortable stay on their next visit. We greatly appreciate your feedback, as it helps us continuously improve the quality of our facilities and services. We hope to welcome you back again and provide you with an even more comfortable stay in the future. Sincerely, Nandang Permana, General Manager

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Zeneth T.

9.0

/10

Reviewed 2 week(s) ago

I finally got to stay at Aston after waiting on the waiting list. Let's start with the good ones! The location is excellent, not too far from the Padarincang alternative road junction. It's right on the beach, and you get a private beach. The beach is right down from the pool, so it's not a long walk and you can reach the beach and swimming pool. The beach is gently sloping and fenced off, so you don't get big waves, but that's okay. The beach is rocky if you go a little further in (towards the sea gate gate). So if you want to go in the middle, you have to wear sandals. The food is quite varied and quite ordinary. We stayed for two nights, the only difference being the side dishes at the buffet. At the buffet, the food is taken by the person. There's a wide variety of bakery items, including donuts, bomboloni, pain au chocolate, danish, cinnamon rolls, etc. Now for the disappointing part: THE ROOM. The walls are very thin. People running around in the corridors are audible. Coincidentally, when we stayed upstairs and next to it, it was EXACTLY as noisy as it could get. I couldn't sleep with a migraine 😭. Oh yeah, the mattress also sagged a bit, not firm enough. My husband got a neck ache because the soft mattress met the soft pillow. I'm in room 311. Please inspect the room.

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2 people find it helpful

Accommodation's Reply

02 Jun 2026

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J***n

Leisure

8.4

/10

Reviewed 2 week(s) ago

Keep up the good work, next time I'll book again.

1 people find it helpful

Accommodation's Reply

02 Jun 2026

Dear Guest, Thank you for your wonderful review and for choosing ASTON Anyer Beach Hotel. We are delighted to know that you had an enjoyable stay with us and that our facilities, services, and beachfront location contributed to a pleasant experience. Your kind words are truly appreciated and will be shared with our entire team as motivation to continue delivering excellent hospitality. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another memorable stay in the near future. Warm regards, Nandang Permana General Manager

Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

A fun family vacation. Lots of fun kids activities, especially the foam party on the beach! 👏🏼

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Accommodation's Reply

02 Jun 2026

Dear Valued Guest, Thank you for your positive review of your stay at Aston Anyer Beach Hotel. We are delighted to hear that you and your family enjoyed your stay with us. We are glad that our children's activities provided a fun experience, especially the beach foam party, which was a favorite of all guests. We will share your positive feedback with our entire team to inspire us to provide exciting and memorable holiday experiences for all our guests, especially families traveling with children. We hope to welcome you and your family back to Aston Anyer Beach Hotel again in the future for a similar enjoyable experience. Sincerely, Nandang Permana, General Manager

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cipta r.

10.0

/10

Reviewed 3 week(s) ago

There's no doubt about it, it's really great, the service is great, everything is clean, smells good, wow, it's cool.

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Ratihkomaladewi

10.0

/10

Reviewed 3 week(s) ago

The hotel is comfortable, the staff is also very friendly

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2 people find it helpful

Rosalina D.

Staycation

9.7

/10

Reviewed 3 week(s) ago

I've had two staycations here 🫶

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3 people find it helpful

A***a

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel staff are all very friendly, all of them are top notch, the atmosphere is also really great, you can enjoy the beach and pool facilities. The breakfast menu is also delicious, thank you Hotel Astonn🥰 the most memorable holiday experience, don't forget to stay at this hotel guys!!

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S***i

Staycation

9.1

/10

Reviewed 3 week(s) ago

The place is great for a short getaway from the city. Both the facilities and staff are great as well.

3 people find it helpful

Verified Traveler

Leisure

6.8

/10

Reviewed 3 week(s) ago

At 11:00 AM, we ordered pizza to be delivered to our room, and it took 1 hour to process. We didn't request a late check-out at 1:00 PM, and it wasn't given. If we didn't order food, we also didn't want to check out until 12:00 PM. The front desk receptionist wasn't flexible.

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1 people find it helpful

Guest

Staycation

10.0

/10

Reviewed 3 week(s) ago

It was so much fun... The kids really liked the hotel... There was a foam party that made the kids happy, hehe the parents were happy too... Next time we will stay again 😍

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1 people find it helpful

RIKA K.

10.0

/10

Reviewed 3 week(s) ago

There's no doubt about Aston Anyer. I've been here more than 10 times, for events with family or friends when the holiday is short, wanting to go to Bali but there's no time, so this Anyer hotel is the place to be. Yesterday there was also a free birthday cake surprise and also live music at night, you can request a birthday song. Give it a try for those of you in Jakarta, West Java and the surrounding areas if you're missing a sea vacation and don't have time to go to Bali. Come to Anyer and stay at Aston Anyer.

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