Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Anyer Beach Hotel. We are delighted to hear that you and your family enjoyed your overall stay, and we are especially pleased to hear that your children enjoyed the pool, playground, and beach access as part of their holiday experience. We apologize for any inconvenience you experienced regarding the slippery surface and yellow stains in some areas of the bathroom. We have forwarded this feedback to our housekeeping team to improve our thorough cleaning process and ensure that we maintain our hygiene standards. We also appreciate your feedback regarding the lack of variety in the breakfast menu. We will forward your suggestions to our kitchen team for consideration so that we can prepare a more diverse and enjoyable menu for all our guests. Thank you for your valuable feedback. We look forward to welcoming you and your family back to Aston Anyer Beach Hotel for an even better stay in the future. Sincerely, Nandang Permana, General Manager

Dear Mr. Davy, Thank you for taking the time to share your experience staying at Aston Anyer Beach Hotel. We are delighted to hear that you and your family enjoyed your stay with us. We are pleased to have provided a comfortable and family-friendly atmosphere, including for guests with young children. We are pleased to hear that your request for a baby cot was promptly fulfilled and that our friendly and helpful team helped make your stay even more comfortable. Thank you for your compliments on the cleanliness of the room, the ocean view, and the dining experience at our restaurant. We are pleased to hear that you enjoyed breakfast, especially the chakwae pastry and special green tea with marshmallows, as well as the dinner buffet including seafood BBQ, martabak, and fried chicken. Such positive feedback is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you and your family back to Aston Anyer Beach Hotel soon for even more memorable holidays. Sincerely, Nandang Permana, General Manager

Dear Value Guest, Thank you for visiting and taking the time to write a review. Happy to hear guest satisfaction while at the Aston hotel. We are happy to wait for your next visit. Best regards, Nandang Permana | General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Anyer Beach Hotel. We are delighted to hear that you were satisfied and comfortable with every stay with us. Thank you for your compliments on our entire team, especially the restaurant staff who provided friendly service and were happy to recommend your favorite dishes. Such recognition motivates our entire team to strive to provide friendly, attentive service and create memorable experiences for all our guests. We hope to welcome you back to Aston Anyer Beach Hotel and provide you with an even more impressive stay in the future. Sincerely, Nandang Permana, General Manager

Dear Mr./Ms. Ade, Thank you for taking the time to share your experience at Aston Anyer Beach Hotel. We are delighted that you enjoyed your stay with the beautiful ocean views. We appreciate your appreciation of our spacious rooms and the friendly and attentive service from our team. Such positive reviews are an encouragement to our entire team to continue working hard to provide every guest with a memorable stay. We hope to welcome you and your family back to Aston Anyer Beach Hotel for even more wonderful moments in the future. Sincerely, Nandang Permana, General Manager

Dear Value Guest, Thank you for visiting and taking the time to write a review. Happy to hear guest satisfaction while at the Aston hotel. We are happy to wait for your next visit. Best regards, Nandang Permana | General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Anyer Beach Hotel. We are delighted to hear that you enjoyed the location and the amenities we provided. Thank you for your compliments and congratulations on Aston Anyer's progress. Conversely, we apologize that the breakfast experience did not meet your expectations. We will forward your feedback regarding the variety and presentation of the breakfast menu to the relevant team for evaluation, so that we can provide a wider selection of options and a more comfortable dining experience for all guests. Regarding the birthday cake, we apologize if this caused any inconvenience. Each hotel in the ASTON and Archipelago chain may have different policies and service programs depending on their specific requirements. However, we greatly appreciate your feedback and will take it into consideration to improve the guest experience in the future. Thank you for your trust in Aston Anyer Beach Hotel. We hope to welcome you back again with even better service and an enhanced experience next time. Sincerely, Nandang Permana, General Manager

Dear valued guest, Thank you for your excellent rating. We sincerely hope to welcome you again. Sincerely, Nandan Permana | General Manager

Dear Valued Guest, Thank you for choosing Aston Anyer Beach Hotel and for taking the time to share your stay experience. We are delighted to hear that you enjoyed your stay with us and believe that Aston Anyer Beach Hotel is a suitable choice for a short family getaway. Our private beach and amenities are designed to allow guests to enjoy quality time without having to travel far from the hotel. Thank you for your compliments. We hope to welcome you and your family back to Aston Anyer Beach Hotel soon to provide you with an even more enjoyable and memorable vacation experience. Sincerely, Nandang Permana, General Manager

Dear Dyah, Thank you for your excellent review and for choosing Aston Anyer Beach Hotel as your family vacation destination. We are delighted that you enjoyed your stay, especially the hotel's child-friendly atmosphere. We are also pleased that you enjoyed the convenient beach area, the friendly and attentive staff, and the variety of snacks that kept your children happy throughout their stay. Thank you for your compliments on our team for quickly delivering your room key to the beach area. Such attentiveness and genuine service are what we strive for to always provide the best experience for all our guests. Your review and support encourage our entire team to continue providing the best service. We hope to welcome you and your family back to Aston Anyer Beach Hotel again. Sincerely, Nandang Permana, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Anyer Beach Hotel. We are delighted to hear that you appreciated the friendliness of our staff and the stunning views we offer. We are honored to have been a part of your family's vacation. We also appreciate your feedback regarding room size. For more information, we have listed the complete room sizes for each type on our various booking platforms and official website, so guests can choose the room type that best suits their needs and preferences. Thank you again for your trust in Aston Anyer Beach Hotel. We look forward to welcoming you and your family back for an even more enjoyable stay in the future. Sincerely, Nandang Permana, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience at ASTON Anyer Beach Hotel. We are delighted to know that you enjoyed our convenient location and found it easy to reach. We also appreciate your kind comments about our weekday breakfast and are pleased that you found the quality of our food enjoyable. At the same time, we sincerely apologize for the crowded breakfast experience during the weekend. We understand how important a comfortable dining atmosphere is, and we regret that finding a seat was challenging. Your feedback is invaluable, and we are continuously evaluating ways to better manage guest flow during peak periods to provide a more pleasant breakfast experience for all our guests. Thank you once again for your valuable feedback. We truly appreciate your recommendation to visit on weekdays and look forward to welcoming you back for an even better stay in the future. Warm regards, Nandang Permana General Manager

Dear Ms. Feni, Thank you for taking the time to share your experience at Aston Anyer Beach Hotel. We are delighted to hear that you enjoyed the excellent location and the warm, comfortable atmosphere of the hotel for your family and children's vacation. We apologize for the inconvenience you experienced regarding the bathroom amenities and the delayed response via WhatsApp customer service during your stay. The hotel's WhatsApp service experienced a technical issue, which affected our team's response time. In return, we provided Google Nest devices in each room to facilitate faster communication with our team during your stay. Your feedback regarding the lack of faucets and drainage in the sink and toilet area has been noted and will be used in our evaluation process to improve future amenities. Thank you for your understanding and feedback. We look forward to welcoming you back to Aston Anyer Beach Hotel and providing you with an even more comfortable and memorable stay. Sincerely, Nandang Permana, General Manager

Dear Ms. Rani, Thank you for taking the time to share your experience at Aston Anyer Beach Hotel. We are delighted to hear that you and your family enjoyed your stay with us. We are especially pleased to hear that you appreciated the hotel's family-friendly and child-friendly atmosphere, particularly the safer beach area enhanced by the breakwater. Thank you for your trust in Aston Anyer Beach Hotel. We look forward to welcoming you and your family back soon for another wonderful and memorable holiday. Sincerely, Nandang Permana, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Anyer Beach Hotel. We appreciate your feedback, particularly regarding the quality and taste of the breakfast menu not meeting your expectations. We apologize for the inconvenience. We have forwarded your comments to our culinary team for consideration in improving the menu by offering more variety while maintaining the quality of taste and presentation of each dish. We are also pleased to hear that you were satisfied with the cleanliness of your room and the hotel's location, which is ideal for children to play. This feedback is encouraging for our team in maintaining the quality of our service and facilities. Thank you for your valuable feedback. We hope to welcome you back to Aston Anyer Beach Hotel for an even better stay in the future. Sincerely, Nandang Permana, General Manager

Dear Mr. Nook, Thank you for taking the time to share your experience at Aston Anyer Beach Hotel. We are delighted to hear that you enjoyed your stay, from the cleanliness of the hotel and the service from our team to the clean and well-maintained private beach. Such positive reviews encourage us to continue striving to provide the best service to all our guests. Thank you for your appreciation of Julio, Sabrina, and the entire team. We will pass on your compliments to them as a token of our gratitude for their dedication and service that made your stay even more meaningful. We are honored to know that Aston Anyer Beach Hotel remains your top choice for accommodations in the Anyer area. We look forward to welcoming you and your family back on your next visit. Sincerely, Nandong Permana, General Manager