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Ascent Hotel & Cafe Malang
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Overall Ratings & Reviews Ascent Hotel & Cafe Malang
Traveloka (13,344)
8.4
Very Good
From 13,344 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.0
Location
8.6
Service and Facilites
8.4
People often mention about Ascent Hotel & Cafe Malang
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Staff Friendliness (195)
Distance to City Center (191)
Bedroom (183)
Accessibility (172)
Ambiance (167)
Bathroom (162)
Hotel Area (160)
Room Space (146)
Family Friendly (137)
Wifi (134)
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Traveler Reviews Ascent Hotel & Cafe Malang
Number of reviews per page
20
40
Customer reviews
F***a
Staycation
8.9
/10
Reviewed 3 day(s) ago
It was delicious and comfortable. I would stay there again when I go to Malang. However, if the food runs out, please refill it. Don't let it run out, it's a shame for those who haven't eaten it. The snacks aren't very tasty. Please correct them, otherwise the food is delicious. Also, please clean the bathroom properly because it's slippery and my husband and child slipped.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your experience staying at our hotel. We are delighted that you had a wonderful experience during your stay. However, we apologize that the food and the cleanliness of the restrooms did not meet your expectations. Your feedback is invaluable for our ongoing improvements. We hope that on your next stay, we will be able to provide you with a perfect experience. Sincerely, Kukuh Galih M., Management
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I***m
10.0
/10
Reviewed 4 day(s) ago
A comfortable hotel for transit or staycation
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Accommodation's Reply
05 May 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you were impressed with the comfort and service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management Team
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N***s
Staycation
9.7
/10
Reviewed 4 day(s) ago
Good service and clean hotel
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Accommodation's Reply
05 May 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you enjoyed your stay at our hotel. Your satisfaction is our top priority. We hope to welcome you back again on your next stay at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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FH
Fahrul H.
8.7
/10
Reviewed 1 week(s) ago
Everything is ok, but unfortunately the toilet doesn't have a shower to wash itself.
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Accommodation's Reply
05 May 2026
Dear Mr. Fahrul, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for sharing your stay experience at our hotel. We are delighted that you were satisfied with our services and facilities. We also apologize if there were any shortcomings in the facilities that did not meet your expectations. Your feedback is invaluable for our ongoing improvements. We hope that on your next stay, we will be able to provide you with a perfect experience. Sincerely, Kukuh Galih M. Management
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I***o
Leisure
8.5
/10
Reviewed 1 week(s) ago
The room was quite spacious. Although I had the option of a queen bed when booking, I got a twin bed, which was understandable since it was a last-minute booking. Since I was on a trip to Bromo, requesting an extension via offline booking was also very easy. Luckily, we were able to extend our stay with the same room. Parking is very spacious. Oh, and the welcome drink was delicious: lemongrass and sweet tea.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review for our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially with the facilities and services. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management
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D***a
8.5
/10
Reviewed 2 week(s) ago
Near the city, close to the Kayutangan tourist spot
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2 people find it helpful
Accommodation's Reply
27 Apr 2026
Dear Ms. Nilai, “Warm greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a wonderful review. We are delighted that you were impressed with our excellent location. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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D***a
8.5
/10
Reviewed 2 week(s) ago
Comfortable, definitely can enten come back again
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2 people find it helpful
Accommodation's Reply
27 Apr 2026
Dear Ms. Nilai, “Warm greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to review our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang. We hope this review will be a helpful guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galil M. Management
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D***a
Staycation
8.5
/10
Reviewed 2 week(s) ago
Comfortable, the price is right, close to the city, close to culinary tourist attractions such as Klojen Market and Oro-Oro Dowo
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2 people find it helpful
Accommodation's Reply
27 Apr 2026
Dear Ms. Nilai, “Warm greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a wonderful review. We are delighted that you enjoyed the comfort of our hotel and its excellent location. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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Qamaryn O. F.
10.0
/10
Reviewed 2 week(s) ago
The place is clean, comfortable, the staff is friendly. Highly recommended anyway.
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Accommodation's Reply
27 Apr 2026
Dear Mr. Qamaryn, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review for our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the cleanliness, comfort, and friendly service. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management
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Nazira N.
Leisure
9.4
/10
Reviewed 2 week(s) ago
The hotel is easy to find in the center of Malang, close to everywhere. There is a meatball seller in front of the hotel and it is delicious, the breakfast is very delicious with lots of variations, the swimming pool is very beautiful with a view of Malang city, most importantly the honesty of the hotel staff is really cool... My very important item was left behind and was stored neatly by the hotel staff..... Thank you Ascent Hotel
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Accommodation's Reply
22 Apr 2026
Dear Ms. Nasira, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review of our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the location, facilities, food, and view, as well as the service and honesty of our staff. We hope this review will be a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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T***a
8.5
/10
Reviewed 3 week(s) ago
Everything is delicious, but the food is standard, but overall for that price, everything is good.
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Accommodation's Reply
22 Apr 2026
Dear Valued Customer, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your experience staying at our hotel. We are pleased that you were satisfied with our services and facilities, but we apologize that the food did not meet your expectations. Your feedback is invaluable for our further improvement. We hope that your next stay will be a perfect one for you. Sincerely, Kukuh Galih M. Management
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B***s
Staycation
8.5
/10
Reviewed 3 week(s) ago
The staff is friendly, the rooms are clean and the distance to the city is quite close if you want to travel.
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1 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Valued Guest, “Warm greetings from Ascent Malang Hotel & Cafe.” Thank you for taking the time to write such a wonderful review. We are delighted to hear that you were satisfied with our convenient location, cleanliness, and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Malang Hotel & Cafe. Sincerely, Kukuh Galih M., Management
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andri a. c.
10.0
/10
Reviewed 3 week(s) ago
Always a regular when on holiday in Malang with family
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Accommodation's Reply
17 Apr 2026
Dear Mr. Andri, “From Ascent Hotel & Cafe Malang,” Thank you very much for taking the time to write such a positive review and for always choosing us as your first choice when visiting Malang. We are delighted that you were impressed with our facilities and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management
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H***a
10.0
/10
Reviewed 3 week(s) ago
Always a recommended place to stay in Malang city ⭐⭐⭐⭐⭐
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3 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review and recommending us every time you visit Malang. We are delighted that you enjoyed our facilities and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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NM
Nuriza M.
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly, the hotel is clean, if you want to go for a walk it's not far from tourist attractions, for example Kayutangan
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Accommodation's Reply
15 Apr 2026
Dear Ms. Nuriza M., “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you were impressed with our service and cleanliness, as well as our excellent location. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Guh Galih M., Management Team
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NC
Nataprasetya C.
10.0
/10
Reviewed 4 week(s) ago
Nice room and service
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Accommodation's Reply
15 Apr 2026
Dear Mr./Ms. Natprasert, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review of our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the room condition and the service from our staff. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management
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V***a
9.1
/10
Reviewed 4 week(s) ago
Friendly staff. Hotel with great city views... Close to dining and Kayutangan.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a wonderful review. We are delighted that you enjoyed our excellent location, the friendliness of our staff, and the views from our hotel. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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O***k
10.0
/10
Reviewed 5 week(s) ago
There is a pool, the food is delicious, the rooms are clean.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Valued Guests, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review for our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the facilities, food, and cleanliness. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We sincerely hope to welcome you again at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management Team
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S***y
Leisure
10.0
/10
Reviewed 5 week(s) ago
Access is very easy, rooms are clean, and service is excellent. An Alfamart is located next door, making it easy to buy snacks and other necessities.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review about our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the location, cleanliness, and service. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management Team
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Verified Traveler
9.7
/10
Reviewed 5 week(s) ago
Very pleasant impression of staying overnight there and friendly service
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for choosing Ascent Hotel & Cafe Malang and for sharing your positive photos and review of our hotel. We are delighted to hear that you enjoyed your comfortable stay, especially the service. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galih M. Management
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Number of reviews per page
20
40
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