6.8
Pleasant
From 14 reviews
Cleanliness

5.8

Room Comfort

6.0

Service and Facilites

7.0

Traveler Reviews HOTEL ORCHARD

Number of reviews per page
20
40
Top reviews
Planning Assistant Vishal Waghmare
2.0
/10
Reviewed 20 week(s) ago
I am writing this to warn others: my recent stay here was plagued by unacceptable hygiene standards and major security oversights. Hygiene and Room Condition: Upon entering the room, I was met with an overwhelming bad smell that didn't dissipate. Worse still, the bedsheets were filthy, clearly having not been laundered before my arrival. When a hotel fails at basic sanitation, it is impossible to feel comfortable or clean. Security and Safety Risks: The lack of security is deeply concerning. There were no security guards present, and parking safety was nonexistent. For any traveler, feeling that their person and property are unprotected is a dealbreaker. The hotel seems to have zero protocols for guest safety in the common areas or the parking lot. Unprofessional Staff: When I tried to address these issues, the receptionist’s behavior was ignorant and dismissive. Instead of offering a solution or even a basic apology, I was met with complete indifference. This level of unprofessionalism from the front desk suggests that these failures are standard for the establishment. Conclusion: Between the dirty linens, the smell, and the lack of basic security, this hotel is a major liability. I would strongly advise staying elsewhere if you value your health and safety.
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Reva Jadhav
2.0
/10
Reviewed 27 week(s) ago
If there was even lower star than 1 then i would give that. Very very poor service and extremely bad room quality. There was fungus all over room, sheets and cupboards, there were cockroaches roaming around, bathrooms were not clean, and keys to the rooms did not work even by their own staff, the windows of the room were broken. When we cancelled the stay, the manager was so rude and yelled at us. Very very unsafe. Gave a feeling of haunted hotel. Would not recommend at all. Right now I'm writing to Google for adding a zero rating and also negative in this case.
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Pradnya Kunder
4.0
/10
Reviewed 22 week(s) ago
There are cockroaches and the rooms are not that clean. Service and food is decent but cleanliness is the main issue.
RAVINDRA BAOOL
2.0
/10
Reviewed 23 week(s) ago
Very Worst Hotel We have been travelling all over the country but never face the problem. This is our first review complaining about the stay in the Hotel. Bad Lifts, No water, unhygienic place and charges is Rs. 3000/- per day. Management of the Hotel Orchard. Not worth giving 1 star.
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