Stay was ok, room clean, staff pleasant. Bathroom and shower in particular was small. Car parking a pain, no park spots left so was directed to short stay car park and advised my ticket would be validated. That didn’t work and had quite the mess trying to get out of the car park.

5 star review from me for the staff during my stay, dealt with 3 different members during my 2 night stay - all very helpful and kind. There would be a 5 star from me if the hotel had conditioner &/or moisturizer in the rooms. Only shampoo and body wash in those refillable wall bottles. They had a few extra things available to purchase from reception (deodorant/razors etc...) but sadly no conditioner. I have shorts stays in Mackay regularly - This is the best place I've stayed at in Mackay for a while (staff & cleanliness wise). Just remember to pack your own conditioner & moisturizers next time.

the room was clean and the staff were exemplary

Overall a Excellent well maintained property.Right at Mackay's doorstep.Thank U to all who produce this atmosphere.I take my hat off to U all.

Quick and easy access from Mackay airport. Clean, modern, quiet and comfortable rooms. Nice dining and bar area.

Friendly staff, great location nice breakfast!

Room was clean.

Great staff and amenities

Room was clean, sadly I was separated from my wife and child as we were unable to get adjoining rooms.

Room was spotless, no noise from other guests or outside of the hotel.

Yes

Staff were very courteous and the hotel was clean and cool.

Everything was good

Bathroom was noisy with a constant flushing sound from the pipes, Peeling paint in the bathroom. The room and bedding was pretty good

The room was very comfortable and suited my needs perfectly.

Great

Only 1 staff member on check-in. Waiting for over 1/2 hour to check in.

Quality restaurant choices. Delicious dinner.

The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.

Only if you must.