Hotel Shepherds Bush London

Explore Hotel Shepherds Bush London
8.2
Very Good
From 562 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.0

Service and Facilites

8.8

Traveler Reviews Hotel Shepherds Bush London

Number of reviews per page
20
40
Top reviews
Kandra
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was adequate place stay close to where I needed to be for workshop. Reasonably priced, clean and staff were very friendly and attentive. But it was very noisy at night with people on the streets and mostly with rumbling trains going by.
Heather Margaret
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room, very reasonable price and staff were lovely.
Susan
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff very courteous throughout my stay. Room was clean & as described on the website. Excellent location!
Thomas
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Maura
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room staff is friendly and we are so close to shops underground station busses
Aidan Ezra
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

convenient location, clean rooms and linen
Hugh
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great staff and nice room
Jamal
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and comfortable room. Attentive and friendly staff. Good value for the area. Will stay there again.
Zer-esgi
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything is well cleaned and the receptionist was nice guy, absolutely 5 star.
John
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room spotless. Presented exactly as described in booking. Staff very pleasant. Hotel directly next door to tube station so travel to Central London on NYE was a breeze. Excellent price for NYE.
Briawna
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

For starters the manager of the properrty could have been more professional. The staff should not sleep on the lobby couch at night. Also, they did NOT know anything about london and told us as visitors to Google. WHO DOES THAT?! It's their job to know about the area. Second, the hotel images of the surrounding area is very misleading. Its the trashy place i've ever seen. Last, the cleaning lady of Friday is very nice!
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Simon
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4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The lift wasn’t working, the hotel is literally next to the trainline (nothing in the description). Loud (single-glazed windows).
Hannah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely stay in this hotel, would definitely use again for a London trip with the family. Super comfy beds, pillows weren’t so good but then I am fussy with a pillow lol
MRS SUZANNE
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean room and bathroom
Denice
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Decor plus bathroom amenities nothing like what is on the current website. When raised with staff, l was told that the website has not been updated. Therefore I assume the current photos were under previous owners/management and they have cut back. USB port behind the TV and not easy to get to TV was not 45 inches but much smaller Bathroom was more like a cloakroom It was a good size room, with a decent shower and fridge. Frosted windows so no natural light in the room I am disappointed and would rather it a 3* Hotel
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Michelle
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Cons- Dirty, out dated, some staff members were rude. Loud - you can hear the train, people talking in their rooms and hallways. The place is literally next to the train station and shares an alley way with another building - random people walking behind you to walk through it. Neighborhood not the greatest at night - stores getting robbed, man throwing bottles to different parts of the streets and panhandlers. Pros- Price Accepts dogs Convenient to train station Good food in neighborhood - Turkish, Jamaican, Korean and Indian. Two cafes - safe and clean to enjoy great drinks and conversations Near Lidl and an 9 minute walk to a nice mall Quick walking distances to theaters I wouldn’t go back nor suggest to stay with young kids. This place serves for a quick stay with pets or as a group for safety purposes.
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Shereen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The only thing I would say there should be a bottle of water in the fridge for guests.
Daniella
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Yes
Usman
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Squeaky beds. Dirty carpets. Smell in room
Iesha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good value for what you pay for
Number of reviews per page
20
40

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