maria
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This is for my own experience! I stayed in room 314 for one night, check in was fast and everything seems to be fine. once that i went into my room, i notice that TV didn't work, I ask the front desk if they can help me with that and she was nice and try to make it work but she couldn't, she try and try and nothing. So I ask her what it would be my options in those cases, I was expecting a credit for nex visit or change me to another room. But she said the hotel do not give credits and at that moment she didn't have another room for me to move. So I wasn't upset just DISSAPOINTED.
I do not think i will be back with them anymore.
Next day before i shower i notice that the floors in the shower were horrible and dirty,
I shower with cold water, probably they do not have a water heater.
Never again!!
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