1) Book a room for 2 double beds for 4 people for 2 days, priced at 816k 2 nights, but don't get the right room reservation. When the receptionist reported all rooms but forgot to turn off the service, guests still put, temporarily put into 1 room with 4 single beds: Room with many cockroaches, 4 people but 1 pair of slippers, 2 towels, no toothbrush. We went 3 people first, felt dirty so we asked to move to a smaller room while staying in the right room, after going out, turned around to see the hotel moved 3 people to 1 room with 1 double bed, but did not clean up room, not enough towels, in addition to cockroaches, there are deep mats, hairs of all kinds on cushions and floors, old soap dispensers used in the bathroom are not removed, catastrophe most crying is in the shower. showers, water swings from all sides, spent a night tired, sad and afraid of insects bites. 2) We still think it is because people negligence in software management, temporary arrangements should be sympathetic, tired and lazy to complain. Monday to noon transfer us to a room with 3 double beds, still not the room we booked, still not enough towels, this time the feeling was clean so no problem, until 5am check out the reception in Check room and charge for 3 bottles of mineral water we use. I have never been charged for spring water in 1 room costing over 300k. Without an apology for the bad quality before, I wondered, the staff said that it was just the person doing it, nothing related to the owner, enough to see the professionalism and respect of customers of Lamson hotel. Leaving in frustration and obsession with insects, hair, and hotel treatment of guests. I travel to Vung Tau a lot, there are many other choices in Vung Tau, and we will never come back here again.