Overall Ratings & Reviews Novotel Makassar Grand Shayla

The central location is good for morning jogging, the food menu is okay and delicious, the room is comfortable. 1 thing that still needs to be ensured, the provision of towels is not clean enough.

I like it and will come again with my family.

Loved it and will come back again with colleagues and family

Love the atmosphere and strategic location, the check in process is fast.

friendly hotel staff during my stay here

The staff is very friendly, the rooms are comfortable.

everything is awesome.. recommended hotel for families

Very helpful especially during sahur and Eid al-Fitr

especially the staff on the second floor are still not very friendly. and for the spa, I think it is still lacking because the massage and body scrub are done simultaneously, not one at a time, and what should be 90 minutes becomes around 60 minutes. the receptionist service is very good :)

pretty cool photo spot

good, complete facilities, friendly receptionist

The staff was very helpful, the room was clean,

Overall the hotel service is very good, it's just that the car parking problem was a problem because it coincided with a wedding party so the parking lot was full of party guests, I, as a hotel guest, was directed to park outside the hotel which was difficult because it was also raining that day, maybe it could be arranged if there was a wedding, the wedding guests could be directed to park outside, not the hotel guests, it could be arranged by looking at the hotel booking proof or others.

I often stay at Novotel, because the rooms are nice and the facilities are still very well maintained, thanks.

The hotel atmosphere is cool. Suitable for a vacation with family.

The hotel room is clean, the atmosphere is comfortable

Best hotel in town, really close to pantai losari

The staff is very friendly, the facilities are very good.

When full, there is no confirmation of the availability of non-smoking rooms and no offer to upgrade to a non-smoking room, this is mainly due to a person's health.

will repeat staying here again