Richie Abel
2.0
/10
Reviewed 11 week(s) ago
For the attention of management and anyone considering dining here, we visited Hotel du Parc as a family of six on 10 June 2026 and unfortunately had a very disappointing experience. The wait for our pizzas was extremely excessive, easily more than an hour to arrive. For such a simple order, this delay was difficult to understand and significantly affected our meal. When the pizzas finally arrived, they were far from enjoyable. The amount of cheese and oil was overwhelming, to the point that the pizzas were practically swimming in grease. Rather than tasting balanced and fresh, they felt heavy, soggy, and poorly prepared. The overall atmosphere was not helped by a waitress who spent time singing around the restaurant while customers were waiting for food. Some guests may find this entertaining, but given the long delay and the quality of the meal, it came across as unprofessional and out of touch with the situation.
What should have been a pleasant family meal turned into a frustrating experience. Between the one-hour wait, the excessively greasy pizzas, and the lack of attention to customer experience, this was one of the most disappointing restaurant visits we have had in a long time. Unfortunately, based on this experience, we would not return and cannot recommend it.
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