The staff are lovely helpful and polite. The very best part of the hotel which is sadly a run down Victorian/Edwardian pile in desperate need of a total revamp. However, I know this will never happen as it would not stack up financially. Served us well for a single night on the way back from the Scilly. One of the few dog friendly hotels we could find in Penzance. Breakfast was nice but we chose a really busy time and the staff were amazing under pressure. The place was remarkably busy. But I guess that reflects the limited choice in the town.

Historic nature of the building, wonderful breakfast and view out to the ses

Wonderful place to stay in Penzance. Charming older hotel with exceptional staff. Greetings from reception, attentive & pleasant dining room personnel, Lovely gathering place for ladies, artisans, locals & visitors. Superb location by promenade, gardens, galleries, bike path & town proper. I’ll always return there, the Queen’s Hotel has my name on it:)

Nice clean room, huge bathroom, comfortable bed. The views out to sea are stunning and the staff are very friendly. Breakfast was really good. Will definitely stay here again

Helpful staff. Excellent breakfast

Lovely staff, good breakfast, dog friendly.

Great hotel Nice location Helpful staff--shout out to Martin

Lovely room with refurbished bathroom byt iffy breakfast

I was welcomed from the moment i walked in, they kindly stored my luggage early and on check in whisked my bike away to a secure store. Breakfast, with the wonderful view across the bay, was excellent and prompt. Will definitely stay again.

great breakfast an old fashioned property but that’s made it great

Breakfast menu is great.

Very tasty breakfast and dinner also very good. Interesting menu items well-executed. Staff helpful when Internet was challenging. Historic property in beautiful seaside location. A peaceful retreat from hectic modern life.

I've written such a positive review as i was supporting a visually impaired young adult with a physical disability also, from tim of check-in to time of departure the staff went above & beyond to make it an enjoyable stay with kindness & consideration for our needs. It's an old building but has plenty of character, the rooms had the best sea view you could ask for. Everything was clean and well presented in both rooms, we couldn't have asked for more. We had our evening meal & breakfast at the hotel, both where enjoyed with a fair choice and a fair price, service was also super friendly. Really couldn't have asked for more from start to finish, i would recommend and love to stay again. Well done to The Queen's Hotel ☺️

I liked the room and after being out in the cold it was nice to get into a warm room. I was not too happy about the breakfast bacon I felt it had been over cooked and the choice of cut contained more fat than meat. Staff were great no complaints about them. I didnt have a beach view I overlooked the church and town in the distance.

Staff was nice and helpful, food was delicious and room was nicely clean and newly furnished

The hotel is dated and could do with refreshing. The staff were brilliant and attentive. The bar had a good selection of drinks. The shower cubicle could do with a shelf fitted to place your toiletries

Very friendly staff, comfortable stay.

The breakfast menu was very good with plenty of options, however the cooked breakfast left something to be desired, one day I had poached eggs which were partially undercooked and the bacon was a bit too dry and hard. The room was great - no ocean view but clean and spacious , however water pressure slightly low compared to other hotels I have visited.

I stayed at the hotel three nights: March 21, 22, and 27. The first two nights, I was in room 46, which is very small. No view here except the parking lot. The bathroom was really tiny. However, when I stayed on the 27, I was booked into Room 44, which is a much better room. It is larger, and the bathroom is bigger. I kept forgetting to step up into the bathroom, though. That's on me. The towel warmer in this room was really nice! Worked great. I also didn't have the problems with the hot water that I did in 46, but that may have been time of day I tried to shower instead of the room itself. The restaurant in this hotel is very good, and I highly recommend their cream tea! YUM! Some of the best I had in Cornwall. The view from the restaurant is also lovely. Finally, the staff here was very nice. Special shout out and thanks to Martin, who checked on my hot water issue.

room overlooks beach. a bit cramped