Excellent service..

Hotel muy comodo y con las instalaciones adecuadas. esta en la mejor zona de Negocios de Lima

WONDERFUL staff! It was surprise to have booked a room with a stovetop, (kitchenette) and find that there were NO pans of any kind to use for cooking. I paid the extra amount to be able to cook if I wanted.

I liked the suite. It was spacious

Great stay. Staff very helpful

Good location for spain embasy

Excellent location, nice rooms, good food, and wonderful customer service.

Lovely hotel. Easy access. Good service. Lovely breakfast

Was very nice plcae. Staff were exremely nice and helpful.

Location

Great staff as always. Nice sized rooms

Excelente comida y atención del personal. Limpio y cómodo y amplio. Tiene cocina y kiving la suite.

The property needs more heat water pressure

The pros: Good location, good breakfast, has parking in a busy area. The cons: carpet in room looked old and dirty. Storm windows are not common in Peru, so you can hear the busy street below which could be a problem for a light sleeper (luckily I am not one). The administration and reception are the main problem from my experience. We needed a crib, and I emailed the hotel at least 2 months before my visit and they said it will be there for us when we arrive. Then a week prior to our stay, they asked me for a new CC - it was just for me to provide the updated exp. date- as I provided the information, I reminded the administration about the need of a crib. When we arrived at 1am, and asked about the crib the front desk guy told me that there was none ready. I ask to get one per my request. The guy said that there was none. To what I asked to call the admin or whoever can fix the issue. I had to put a lot of pressure to get a crib installed finally at 2:15 am in the morning - if I hadn't they were expecting to have a very active 15 mo sleep in a futon. I only received a simple apology, but overall I feel that the staff was not very helpful and had complete lack of understanding of what costumer service is.

Super friendly staff and very convenient location.

Great location Nice and clean rooms Good pillow and towel quality

The best part was getting a large suite for a pretty reasonable price. Food in the hotel was good, and San Isidro is one of the best parts of Lima. Plenty of very good restaurants nearby. My only complaint is the wifi, which was poor. The standard connection was not good enough to download apps from iTunes. They did end up giving me a password for an alternative wifi connection via which I was able to download apps. However it would be nice if that were the standard wifi connection.

Excellent hotel & service

It was absolutely beautiful and we enjoyed every moment! Thank you!!

The experience in the hotel was good but they try to clean the rooms early in the morning and that's an inconvenience. Also, the food in the hotel restaurant is not the best.