DoubleTree by Hilton Edmonton Downtown

Explore DoubleTree by Hilton Edmonton Downtown
8.2
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews DoubleTree by Hilton Edmonton Downtown

Number of reviews per page
20
40
Top reviews
Cameron
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel. Closest possible to Commonwealth Stadium, 'bout a 25 minute walk, so no need for cab, Uber, or transit. Pack your own sandwiches and snacks, though; there aren't any conveniently located convenience stores. Also, when the ACDC concert was announced, they jacked their prices up big time. I was lucky that I booked quickly enough to get my room for $200 per night instead of $900.
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Keith
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in was the worst part, did not get to our room until nearly 6. Check in started at 4. Having to wait in line twice was a gong show. Location was great, we walked to the AC/DC concert and back to the hotel!
Del
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in was more than 30 minutes. Once we had our keys we were told they were temporary keys and to get back in line in 10 minutes for the actual keys. We were told this was because the room was marked as clean. But not marked as ready. So staff had to go room to room to see if the clean rooms were ready. The catch is we would have had to wait in line for another 30 minutes to get the actual keys after we were given the temporary keys. Process made no sense. The hotel is also in a pretty run down part of the city. Definitely not as advertised.
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Sandra
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with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall, the room was very nice. It was spacious and clean. The location is awkward to enter and sketchy at night. Parking is expensive. It’s $40/ night. Avoid the restaurant. The restaurant was awful. If you walk 15 minutes in any direction you can find great options, often less expensive and definitely better food. We went for breakfast. I asked for one egg and toast. They didn’t even cook my toast. I had two pieces of bread and no egg. I couldn’t even get it because they never came back to my table, of course we charged for everything. For $400/night I expected a bit better.
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Juliann
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with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, comfortable beds, nice bathroom
Taylor
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

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Steven
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is ok on the inside but it’s like a war zone of junkies surrounding it. While we were parked out front checking in my wife was in the car and junkies were banging on her window asking for change and cigarettes. Sad to see what downtown Edmonton has become. Inside the hotel was fine but outside is a nightmare.
Christopher
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A decent hotel, close the stadium for events. Nice large rooms for larger familles.
Maria
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean, friendly staff and very nice lounge area on the 2nd floor. Nice and bright and plenty of seating.
Rocky
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location for Commonwealth events. 25 min walk. But also close enough to downtown to walk to restaurants and bars easy enough. Worlds weirdest parkade entrance and exit but property was clean and staff were great!
Laurelle
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We love this hotel. So glad it was close to the Commonwealth Stadium after being evacuated from the Post Malone concert. Our safe place & home away from home.
Kimberly
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was large and well set up. Convenience for concerts is great. The dumplings in the restaurant were great. Staff is always friendly and helpful.
Martina
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The building itself was stunning. Train close by to get around.
Erin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were friendly, helpful and accommodating. We'd be happy to go back!
David
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was big and clean.
Louise
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is close to downtown.
Wade
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

our ac unit was not working ... it was unbearably hot in our room all night
Aiden
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hottub
Alicia
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall the room was fairly clean, when we arrived the toilet was dirty also they don’t offer much toiletries just your basic bar of soap, lotion, shampoo & conditioner. Carpets were also stained in multiple spots and the bed is quite hard. If you want a basic stay for 1-2 days it isn’t bad but wouldn’t recommend a longer stay than that.
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Hrolfur
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel right next to the LRT
Number of reviews per page
20
40

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