Overall the room No 8, was a little tired, needs a deep clean and decorating. The sofa bed well past its sell by. Badly stained and uncomfotable. Bed mattress comfy . Some may find 3 flights of stairs a problem. Parking not on road as inferred, 1 hour limit. Instructed to use cattle market. Ok but this isn't available every day so may be an issue if staying a full week. Cafe bistro very good but closed on our arrival on Saturday we had commitments on Sunday so only used Monday breakfast no complaints. Very friendly.

Great staff, very helpful. Lovely clean room. Breakfast was great.

Room was spot on, comfy bed, spacious yet cosy room facilities outstanding, couldn’t ask for more. Staff courteous and so helpful, brilliant weekend stay, highly recommend.

Free parking just up north street, left at the lights, 120m from lodgings. Good size room, comfortable mattress and whilst the pillows were soft they were comfortable. Bathroom also a good size with bath an electric shower which was powerful enough to be decent Bad- noise from the wind howling through the windows, road noise

Staff great , very clean , very large room with extra comfy bed , only downside was the bathroom radiator wasn’t working so we told a young girl and she said it would get sorted but unfortunately it never so didn’t have anywhere to dry the towels

accommodation was lovely and clean. Breakfast was really good. Only one negative but in no way reflection on the hotel our room was on the high street right next to the town clock, so heard the chimes on the hour every hour. Hotel great location for visiting the dams.

clean and quiet

We were in room 9 so when other guests going in and out of side entrance, door noisy would help if door has a silencer on it as room 9 right next to the exit. Good parking for motorbikes. Breakfast great.

Shocking

Comfortable, warm. Easy check in at the pub across thd road. Street parking was available

I’d like to say that I’d stayed in worse places, but that would be dishonest, it’s diabolical. The carpets are absolutely minging, filthy!! The walls are like paper so I could hear everything in the next room. The whole place creaks with every movement of every guest so you get no sleep. To say it tired and needs refurbishing is an understatement. It needs knocking down. The place is not staffed, I did not see a single member of staff in three days. You have to collect the keys from a nearby pub. It’s just a complete dive. Never again !!!!!

Liked very hot water in shower/bath, good view of clock tower, nice new mid century sofa, new TV, friendly staff and comfortable bed. However hotel is past its best, very scruffy, as it needs a deep clean, redecoration and a refurb. Carpets are old shabby and stained and decor odd/tired/dated. There is no on-site parking (contrary to description) but road parking available and fine. Hotel not manned, guests have to check in at another hotel in same group.

Lovely room albeit bed a bit uncomfortable, perfect location and served lovely food

We loved the little window in our rooftop room and food was generous portions, fresh and well presented. All staff were chatty and helpful. The windows of parts of building could do with up dating but didnt effect our stay. We would happily return .

Exceeded expectations

Nowhere to park close as just on street parking, actual place was all closed up with a small note saying go to the pub over the other side of the crossroads. Walls as thin as paper. Could hear every car/truck at the crossroads. Shower curtain was mouldy at the bottom. Breakfast doesn’t stay until 8 so not good for anyone on business.

There were hairs on the floor of the bathroom and the one towel had black marks on it.

Great welcome and sorted out area to store my bicycle with access for my early departure. River park was great place to take a swim 👌

Most uncomfortable bed I have ever slept in and very noisy all night with traffic, only go half til toilet paper and no staff avail me for more when we got back at c 9pm

Ground floor room which was directly on the main road through Rhayader. Constant traffic including HGVs of up to 44 tonne (roughly from 6am-9pm). Blinds in both bedroom & bathroom were ill fitted/broken and the bedroom blinds had to remain closed at all times for privacy. Mattress was in need of changing. It was dipped on both sides with a hump in the middle…. Bathroom in need of an update. On arrival, there was one half used toilet roll (on the toilet tank as no holder) and one small shower gel & shampoo for two guests. Had to ask daily for bathroom to be restocked. The taps constantly dripped as they would not turn off fully. Would not recommend staying here.