The most fun place to stay... Open the balcony door and see Mount Kinabalu up close.. Satisfied.. The road to the place to stay is challenging... but fun. Congratulations to the hotel staff.. Very friendly with guests.. I have the fortune to come again to stay at this hotel. TQVM.

They should upgrade their bathroom condition, no TV control, no one at reception during night hours, and no filtered dispenser.

The place is quite private. The view outside the hotel is interesting. The water pressure is a bit slow & the soundproofing between the rooms is a bit lacking.

Tepi Bukit nampak Gunung Kinabalu,

Exposed to hot water fakehope. Have followed the instructions that were followed. However, the hot water is only temporary. And had to take a cold shower too.

tree view .. upstairs room ..spacious room can be had at the price listed.

Kentin no open chair in the room no tv not working

The room was dirty, especially the bed. The wall in the room look old and dusty. I stayed in the VIP room, but honestly look like a hostel. TV system failure, water supply on and off. Not recommended. Don't waste your money for this such place.

Room condition is too old, then room maintenance is not proper, imagine how was it is, when the balcony door suddenly open its self, try to close it up,but is fail. The day we come the door they block using chair. Future please proper the maintenance service.

Satisfactory mattress spring wire out.

This hotel has a good view. However, the condition and facilities of the room could be improved. Some parts of the road should have been maintained. Otherwise, this place would be a great place to stay because the view is scenic and the weather is cold.

Best view Mount Kinabalu from this resort, calm place for relaxing but the room needed to improvise and the bathroom need to rebuild new

The photo of the crystal hill r accommodation room provided is not the same and as beautiful as it is shown in the advertisement room of the advertised bedroom photo. It was a shame that the room was a mess, where the bath towels were thin, the sheets were not replaced, there was no wifi as promised, the lights were not working and the rooms were not packed. If the money was returned I would have gone out of my stay here. 1st. And the last here.

cleanliness is poor. the room was not well maintain. towel provided were smelly. Construction nearby was noisy. they do the job on weekend. very disturbing during the stay in here.

Mattress sagging not comfortable to sleep. Towel, blanket, bedsheet & pillow cover dirty also the bathroom wall very dirty. But i'm very satisfied with the staff services & the view was awesome.

Everything is good just the light always blackouts.

The room is so terrible. Dirty toilet + toilet door faulty, rusty water heater, foul smelly pillow. Wouldn't recommend this place to all

Not fun. Tv has no broadcast, water hitter does not work. The staff is not freindly. The road is not pretty and far. Mood spoil

very worst ever with 2 time black out for almost 1 & half hour

The condition of the rooms and bathrooms is very disappointing. Towels provided are like fabric - worn and worn.