DoubleTree by Hilton Stoke on Trent

Explore DoubleTree by Hilton Stoke on Trent
8.6
Very Good
From 1,006 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews DoubleTree by Hilton Stoke on Trent

Number of reviews per page
20
40
Top reviews
Craig
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly helpful staff. Bedsheets were stained throughout. Most annoyingly it was roasting in the room, even with ventilation and 2 fans the room was an oven with no way to turn on the AC
Lee-Anne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel, very comfortable beds, clean everywhere. We went half board and the £30 dinner allowance was great. The food was delicious (especially the lasagne), breakfast was phenomenal, great choice of hot and cold food. Swimming pool was lovely and the gym looked well equipped. Will definitely stay there again.
Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean and staff very helpful
Maryna
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is okay, I can’t say it’s great though. Been here many times over the past few years and always had some discomfort: from loud noise of the outdoor fans to burnt burgers or the staff forgetting about my in-room order and having to wait for 1.5h. The latest experience was good in terms of the room but food.. had one bite of my pasta and that’s it.
Read More
Perminder
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good service and staff
Mandy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location great facilities, very clean and staff very helpful
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic stay, room was very comfortable and as a coeliac I requested a gluten free breakfast not from the buffet, as never trust buffet tongs when there are gluten containing items about… Tiff was fantastic and incredibly knowledgable, putting me at ease and confident about the food I received. Only stayed in passing to break a long journey but if ever in the area again then its definitely on my list of places to stay again!
Read More
Sharlene
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

On arrival the team were very welcoming and we received a lovely warm cookie. Throughout our stay the staff were friendly and helpful and the breakfast was good
Adrian
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

You have to go looking for staff, reception desk and bar, all good when you find them. More light in the rooms is needed, controlled by the main switch, over the dresser and the main floor area.
Ayodele
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Air-conditioning in the room wasn't working in all rooms in the hotel on a day that was 34 degrees. Staff blamed the high temperature for reducing the effectiveness of the Air-conditioning system. Next day was a more manageable 24 degrees celsius and still inoperable air conditioning in the rooms. Absolutely unacceptable. The least a guest deserves in a hotel is comfort. Better invest in a proper Air-conditioning system before the business is run to the ground.
Read More
Nicola
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All round great.
Umair
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Really pleases with the staff member Anca or Acna, sorry if I spelt wrong, She reminds me of my past when I was duty manager and go extra miles for the guests. She was really helpful and have excellent customer services skills. if I want to go there the first reason would be staff.
Darran
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Receptionist was very welcoming and bubbly - gave us warm cookies!!! Room was clean and spacious. Breakfast was good and topped up regularly.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, helpful staff, good option of facilities on site. Even when busy with weddings the hotel was well maintained.
Olayinka Monsurat
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were really helpful and do listen
Justin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely, great pool - restaurant was okay but breakfast was great.
Alana
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely stay, good atmosphere. Good location
Richard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Unfortunately, there was a student prom on that evening, so the noise was too much till late.
claire
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Couldn't fault hotel woll definitely stay again.
Charlotte
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely hotel. Shame about the wedding party. They were very loud but that can’t be helped. Otherwise the bed was awesome and staff were really nice
Number of reviews per page
20
40

Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved.