The reception staff were very polite & helpful. The twin room was very clean. Bathroom was clean apart from a cobweb. No complimentary toiletries. The shower water flow was not good. Just about got enough water out to wash.

We had a fantastic stay here and can honestly say it’s one of the nicest hotels we’ve stayed at in the UK. The hotel is modern, spotless, and very family friendly, with a lovely courtyard area that creates a really relaxing atmosphere. We travelled with our 3-year-old daughter and the staff were incredibly accommodating throughout our stay. They kindly allowed us to store her food in the fridge and helped heat it up when needed, which made a huge difference for us as parents. The rooms were spacious, comfortable, and kept at the perfect temperature. Breakfast was excellent with plenty of tasty options, and the hotel also has ample parking which made everything very convenient. Overall, a wonderful stay with excellent service — we would happily return and highly recommend it to families.

The hotel really caters for big events etc. and was almost empty when I stayed. I only met the receptionist who was efficient, friendly and helpful. The hotel is very large and set in its own grounds and gardens. For my stay it was very quiet - I can't comment on when it is full and busy. However, my stay was during the latest heatwave and my bedroom was without air conditioning and uncomfortably hot. The public rooms were cool and comfortable and so I sat in the empty bar -not drinking - to read and write. Which was no great hardship as I am an elderly woman travelling alone. I don't eat breakfast and was eating else where with family so I can't comment on the restaurant, but given the style of the hotel I would expect it to be good. I will go back when I'm sure that it's quiet -and the weather's not hot.

I had room 305 lovely and cool and quiet for this heatwave of a weekend. All staff so very helpful.will definitely be back , love the gardens and terrace. Could always find a quiet corner to sit and relax anytime of day.

The consistency of room service standard was not there. One day my room was cleaned well, i had 4 bottles of water i had 4 biscuits for each of us staying in the room. The next day i had no bottles of water, no biscuits, the two extra beds were not made. I was very disappointed upon entering our room after a long day out.

The staff were brilliant. Iver went out of his way to make us feel very welcome. Thank you. We also had a really good dinner in the restaurant. Will definitely stay again

Great location . Nice scenery . Big room and comfortable bed . Could do with more storage in the room and extras such as a hair dresser . Windows are not double glazed

Limited menu but breakfast was freshly cooked and very good

The vibe in reception was really dead almost felt like the hotel was closed down. There was poor water pressure in the shower. The whole place was fine like it was perfectly good for us as a one night stay just very unremarkable with a ghostly vibe.

I attended an event at the venue. The service was excellent.

Clean room, good breakfast

Friendly staff. Clean and comfortable rooms. Nice bar area.

Gym would be ideal!!!

This hotel was very interesting, there are doors between the room in the hallway so it makes it very quiet. The room was very small but nice and clean. We did not eat here but it had a large dining room.

A one night sta with my wife. The room was clean and comfortable and my wife really appreciated the black-out curtains. Coffee , tea and water were provided. Bathroom was clean and we were able to have a decent shower. The pressure is not too strong but adequate enough and the water was hot. There are extensive grounds but it was raining one day and extremely hot the next so couldn't take advantage of a stroll. Enjoyed a very tasty breakfast with everything you could want from a full English to pastries, fruit and yoghurt. Would definitely stay here again. The added bonus was the 2 EV charging points which I didn't see listed in the amenities. Was great as I could charge overnight and drive home without stopping.

Excellent service when I needed to alert the hotel that we would be late in checking in. The reception staff was waiting for us when we arrived slightly later than originally mentioned. The check-in process was completed quickly and we were in our rooms soon after.

Overall, a charming property with real character. The room was beautifully decorated, well appointed, and the bed was especially comfortable—perfect for unwinding. The bathroom was clean and modern, with good-quality fixtures, though some of the furniture and smaller fittings (like the towel rail and toilet roll holder) could use a bit of tightening or TLC. One thing to note: our room was located above a communal area that wasn’t soundproofed, so it was a bit noisy until around 11 p.m.—not disruptive, but something to keep in mind for light sleepers. The staff were friendly and attentive, though they were quite enthusiastic about promoting the on-site dining options. Not pushy, but we were asked several times if we wanted to add meals or make dinner reservations. That said, it’s a lovely place with a lot of charm, and with just a few tweaks it could be a truly standout stay.

We arrived late in the evening and was met by friendly reception staff. Lovely large room and comfortable bed, great location too.

Staff and bed fine but the rooms need updating.The middle window has some issues and the bath plug doesn’t work properly.For the price being charged it’s around £50 to much in my opinion but once again the staff are fantastic.

Everything went well.