Overall Ratings & Reviews Florotel Gensan

Very clean and accommodating, near at the city.

This hotel has a great location and reasonable rates but has awful customer service (except for the attentive and helpful security guards) and rooms that are not well maintained. Had a disappointing stay here in 2013, but six years later I gave this budget hotel another chance but ended up regretting the decision. Shower in my room wasn’t working. With no prior advisory, breakfast was only served from 7-9am, which isn’t a standard serving time for hotels. After I demanded from front desk, I was eventually served breakfast for take out (using my own lunch box), only to discover strands of human hair on my luncheon meat (I don’t know if these were put there on purpose or not as retaliation for my complaint). That’s the last straw, and I’m not staying here ever again and definitely not recommending this hotel to family and friends.

Great budget hotel. Very accessible.