Clean and spacious room with excellent mountain view. Staff were helpful and welcoming. Hot spring baths were of good condition. Close to attractions, transports and lot of dining options. Parking was free and convenient. The main minor issue was that the door close between 12 midnight and 6am. Whoever like to stay late outside would better be aware of this. However, these was not much to do after midnight in that area, so it is not that bad.

This is my first time live in hot spring hotel. It is pretty good though. Since it was their scheduled closing day, I couldn't leave my luggage there.

Excellent service, good place, very convenience between Yufuin satation. Have some good and traditational shop at that side The food quality is excellent

Hotel is located to the right of Yufuin station. Takes about 5-10 mins walk. Hotel lobby has good ambience. Room was adequately big and well placed. Front desk staff was courteous, friendly and helpful. Ryokan style mattress which was too thin to sleep on. Staff will setup before bedtime. Care to ask if extra pillows are chargeable. Room amenities were standard Japanese. Need to be ready to check out at 10am sharp as cleaners are at your door.

Scenery and general ambiance of location. We had half board and meals were lovely and good quality give the price

Was on half-board. Food provided was good. Staff was friendly and service was good.free parking on hotelnground

Nice view .

We were disappointed that the gift shop closed down. Garden looked like it needed some attention.

Great place, very friendly staff, food is very delicious and the private outdoor hot tub is great!

good!!

Traditional tatami room with hot spring .. outdoor hot spring is kind of nice since it’s snowing .. dinner served is nothing special Breakfast only start at 7am

Room was comfortable. The in-room onsen was amazing.

Quiet location just a short walk from the train station. Superb ryokan experience with modern amenities throughout. If you’re fortunate enough to get a room with a private onsen, you can enjoy all manner of luxury beyond the available public onsen facilities. A great option to spoil yourself, if even for a night or two.

Pleasant stay

Very close to station and is quiet. Very good room size with the Mountain View.

This was a pleasant relaxing stay and it was very nice

Very convenient, near train station. Clean and pleasant ambience. Shared onsen is generally good, we like the outdoor onsen. Generous in toilet amenities bag. Commend on Ms Kawahala excellent customer service, she is friendly and helpful at check in counter.

Walking distance to JR station. Friendly staff, great view of the mountain from our japanese room tat sleeps 5pax with 2 toilets to share. Dinner and breakfast were fantastic and yummy. Definitely recommend to friends who's visiting Yufuin.

Great Japanese style hotel. Convenient location from Fukuin station. Quiet and very friendly and helpful staff. Food is also very good and quite an impressive amount. One negative was chose this hotel since they have a sauna but is closed due to corona still. This was not mentioned on Expedia. At this point in time being closed due to coronavirus is a bit outdated and disappointing

The property is old and some repairs were done very roughly.